Elisa
Poor Customer Service…
I had an MRI in early August 2023 and I have not yet received a bill for it, despite numerous requests made online to Penn Medicine's 'customer service' team throughout Nov-Dec 2023 (I say customer service very loosely.) My insurance processed the claim in later August, without issue. I have just a few weeks left to pay this $1,951 bill and submit it for reimbursement through a medical account I have. After 12/31/23 it's too late. This is nothing short of ridiculous.



