smarter T.
FRAUDSTERS!!!!!!!!!
FRAUDSTERS!!!!!!!!! DO NOT GIVE THEM MONEY. These people work under many names Publishing, Publishers, now Publications; they also change the end of their domain from .com to .org and .net which is strange. DO NOT touch this company - they promise the world but don't deliver. They said I would have a completed manuscript within 90 days. They didn't even help me create the table of contents within 90 days!!! I have had no help and I have had zero guidance; I have had to guide them. I have provided over 3/4 of my book which I have edited before I sent (well over 65,000 words) and in the 9 months they have had my work, they have returned only 2000 words that they did virtually nothing to, mostly formatting and they got that wrong. There were spelling mistakes that they added in, because they weren't there when I edited it before sending as I put it through AI. They have also asked for more money for marketing which I had already paid for. I am in the process of trying to get a refund but they have disappeared. At one point they didn't even respond for over 3 months. I was told my complaint would go to their "in-house compliance team" (they don't have a compliance team) and I would receive a reply within 5-7 working days, but have heard nothing for over four months now. They are frauds. On their website they show books suggesting they published but when I did some digging and even contacted the authors they had never heard of this company. If you want a polished manuscript completed within an agreed time, go elsewhere. I have lost over £4000 that I doubt I will get back. They will probably say on here they don't recognise me as a client, but they do. I dare say all reviews on here are bogus unless they are complaints! My contact was Josh Baker. If you don't want to lose your money, go elsewhere.
Response from Penguin PublicationsFeb 19, 2026
Thank you for taking the time to share your feedback. However, we believe this review may have been posted on the wrong company profile. We would like to clarify that we are not affiliated in any way with Penguin Publishers (whether .com, .org, or any similarly named entity). We are a completely separate and independent company. Based on the details mentioned, it appears your experience may relate to a different organization. We kindly ask that you please review the company profile where this was posted and consider updating or relocating your review to the correct business page so it reaches the appropriate team. If you intended to leave feedback for our company, we would genuinely appreciate the opportunity to better understand your concerns. Please feel free to contact us directly so we can assist you.



