PEMAReviews of pema.io

The attentiveness and responsiveness of the Pema team was the best I have experienced in this type of offer. The team puts in a lot of effort to ensure a smooth and delightful experience. I highly recommend the Pema team if you want to get more leads and sales to grow your business!

This is a total scam. They promised me results of booked leads in 2-3 weeks and it’s been 6 and nothing. They are spamming from my LinkedIn account and two other accounts they bought. Both of which you can’t even pronounce the name of the person. When called out they give you a BS reply if trust the process and give it time. Stay far away and find someone with a real program that converses with people and doesn’t just talk at them.

PEMA does a great job with feedback. They review every call that is recorded and get back to me super fast so I can really apply their feedback in my very next call and it's made a huge difference!

This is a game changer. I have worked with several other companies and spent over 80K+ and this is the first partnership that has created results. I have amazing support from my Coach both through messaging and virtual meetings. Excited for more success.

As far as a done with you service goes, PEMA is one of the best! From the on-boarding through to delivery, and handover, the team are legends who go above and beyond- very organized, and overall so helpful. Their campaigns are extremely data driven and will deliver the leads you need!

The upfront sales process and how they helped us identify our need for a "new" client scale program to the onboarding and support by the team as well as the awesome weekly team sales Zoom Meetings with PEMA Leadership and our fellow peers were beyond anything we've experienced. The PEMA.io process transformed the way we think and identified new leads and scheduled more meetings in a 90 day window then any other Lead Gen program we worked with prior. We learned new skills and enhancements to our selling approach and they have positioned us for growth and revenue success.

Phenomenal experience. You could tell that they really want you to succeed with your business. They feel like a partner. One of the best investments to make. Hands down.

The #1 thing I want to stress in this review is that Pema’s *zero risk, double guarantee* is not zero risk. I feel it necessary to share my personal experience to shed light on potential gaps between PEMA's expectations of what that means, and you as the consumer. The onboarding process, and initial campaign launch went quickly, and smoothly with good communication. This is where I award the two stars for the review. After launch, we made other small adjustments, but let the campaign run its course. Nearly 8 weeks after my campaign launch date, my weekly campaign progress note included a video stating that my campaign was working, but it needed more volume(budget) to hit the guaranteed 20 appointments. This is the point at which I felt that the terms of the agreement were being changed. I had already paid a significant amount of money for this program, as well as additional budget to operate the campaign, with the expectation that if this didn’t work out, I would be able to recover my investment. However, I am now being asked to invest more to meet the number of appointments PEMA guaranteed me? This didn’t sit well with me, and I did not add the additional budget, and I let the campaign run as is. By the time of the end of my 90 day agreement, PEMA had booked 12 appointments out of the guaranteed 20. If you’re reading this, ask yourself if you feel you would be entitled to exercise your no risk refund if you were to find yourself in the same position? After I engaged them about my refund, my AM stated that I didn’t meet my end of the guarantee due to various reasons, and that I would only be able to extend their services until I hit the number. I provided my documentation, and made multiple attempts to work together to resolve the situation amicably, but PEMA declined each time. I filed a dispute with Amex and was able to recover my investment. Here are two other notable exceptions I would want to know if I was reading this review: Cancellation Policy: During my time with PEMA, I learned that even canceled appointments are counted towards the guaranteed total. This was not initially communicated and felt misleading as it effectively reduces the real number of guaranteed appointments. Be aware that the definition of 'booked appointments' may not align with your expectations. Stringent Communication Expectations: PEMA expects that any communication from their side must be responded to within a day, as stated in the agreement. While efficient communication is key to any partnership, a strict one-day rule is quite limiting and could potentially be used to contest refunds. Additional Hidden Costs: The advertised cost for PEMA's program doesn't tell the full story. Expect additional running costs on top of the stated VA cost. This came as an unwelcome surprise and significantly increased the expected investment for me, making their initial cost quote seem misleading. While I embarked on this journey with PEMA with high hopes, my experience left me wishing for more transparency and integrity. The 'zero risk' guarantee proved to be more complex than it initially seemed, the communication expectations were stringent, and the hidden costs were a bitter pill to swallow. If you're considering PEMA's services, arm yourself with this information to make an informed decision.