peckwaterbrands.comReviews of peckwaterbrands.com

Peckwaterbrands the company was dissolved December 25th now what about the money they owe me and 100 others this is a cowboy company

I’d give less than 1 star if possible. They are scammers and now they have managed to make it this far is ridiculous. They penalise and rip small businesses off. They set unrealistic metrics and without warning terminate your contract then charge you. Please what ever you do don’t fall for their so called revenue or profit information it’s all lies. They don’t offer support or help you in anyway. They will go bust in a few years trust me. Save yourself the headache and avoid the at all costs. Just read all the reviews you see on here.

Stay well clear, managed to run at a loss even with £2k+ a week turnover for two months. Lots of hidden fees, poor/no communication, unchallengeable charges from everything. Their own GP% calculations prove you cannot make a profit. Cancellation a nightmare, still getting ‘weekly updates’ telling me made up figures each week (now been offline for 2 months).

Don't become partner with Peckwater Brand, 0 customer support and customer service. You just get a NO CALLER ID call to speak to someone. They are unclear about everything, and when I came to cancel, rather than emailing me or telling me they charged an old card £3000 without discussion. CEO Sam Martin is absolutely useless and all he cares about is doing over a small family business Please, do NOT set up with them under any circumstance, the dream of £3000 weekly sales its all a joke.

I’ve had an extremely disappointing experience with Peckwater Brands, and I feel compelled to warn other small businesses. Over the course of our partnership, we recorded sales of £1270.22. However, their statements consistently showed deductions and charges—totalling £553.67 as of my last communication—without any explanation of what these charges were for or what the outstanding balance was. This lack of transparency is unacceptable for any business, let alone one working with small traders who rely on clear financials. I reached out multiple times to both their support team and a representative named Joseph, requesting a detailed breakdown of the charges. I even gave them a 48-hour deadline to respond, warning that I would escalate the matter if they failed to provide clarity. As of June 05, 2025, well over 48 hours have passed since my deadline, and I have received absolutely no response. I have screenshots of my conversations with their support team, which show their complete disregard for my concerns. This isn’t an isolated incident—Peckwater Brands has multiple negative reviews on other social platform highlighting similar issues with transparency and poor customer service. It’s clear this is a pattern of behaviour. As a small business, I can’t afford to have funds deducted without justification, and their unresponsiveness has left me no choice but to take action. I’ve now escalated this to Trading Standards for investigation, and I’m preparing to file a claim in small claims court to recover the money they owe me. I’m also launching a social media campaign to ensure other small businesses are aware of their practices. I strongly advise any small trader to think twice before working with Peckwater Brands—unless they address their transparency and communication issues, you risk facing the same problems I have. 1/5 stars. I wouldn’t recommend Peckwater Brands to anyone until they change their ways.

It was not possible to give low review then 1, so i have to give one. Worst company every. I signed up with them they could'nt even properly setup tables for us. We bought £600 worth food and they closed my shop in few weeks. Not sure why. One thing is clear that they dont care about us and also they dont know what they are doing.

This company is not reliable. DO NOT I repeat DO NOT ever get any virtual food brand from them. They can can pack up and go any moment. Information on their website incuding the owners and the team is out of date. Most of those brands They sau they do are not available. Their virtual restaurant's ratings are on the floor. Check it out to find out for yourself. All they do is to take your money and provide nothing. When their brand does not do well They will remove it and You ll be left with nothing. Dont's say I have not warned you !!!

Working at Peckwater Brands was one of the worst professional experiences of my life. From the very start, there was a complete lack of care and direction for new starters. No sustained onboardings, no sustained targets, no frequent one-to-ones, and no clear path for progression. It was like being thrown into a pit and left to fend for yourself, only to be blamed later for not magically meeting unspoken expectations. The environment is brutal and incredibly toxic. The CEO, Sam, is at the center of everything, and not in a good way. He micromanages every decision, leaving no room for other leaders to have opinions or make impactful contributions. Reporting and decisions are driven solely by the need to appease Sam, who strikes fear into everyone around him. Senior leadership is essentially a group of people too scared to challenge him, with the exception of a rare few. There’s no collaboration or real strategy, just fear-based decision-making. The retention rate is abysmal, which speaks volumes. There’s a constant churn of employees, and the solution to every problem seems to be firing or sacking people rather than addressing the root issues. No effort is made to support or develop staff, which makes it clear that worker well-being is not a priority. It’s a “churn and burn” culture that leaves employees mentally drained and undervalued. For future investors, I’d seriously urge you to reconsider putting money into this company. If the workers are not happy (and I guarantee you, they’re not), the business will ultimately fail. Workers are the backbone of any company, and Peckwater Brands seems to have forgotten that entirely. Sam, you need to take a long, hard look in the mirror. Your ego is driving this company into the ground. Your way is not always the right way, and until you learn to trust and value your employees, Peckwater Brands will remain a toxic and unsustainable workplace. This was truly one of the worst companies I’ve worked for in any industry. If you’re considering joining, I’d strongly advise against it unless there are massive changes in leadership and culture. I would also take all the glassdoor reviews very seriously before joining, as it was a massive mistake on my part to avoid these and join this toxic company anyway! Advice to Management Advice to Management: 1. Focus on Employee Well-being: Prioritise the mental health, development, and satisfaction of your workers. Without a happy, motivated team, the business will crumble. Stop the cycle of burnout and high turnover by creating a supportive and nurturing environment. 2. Empower Leadership: Allow senior leaders to have a voice and make decisions without fear of retaliation. A company cannot thrive if all decisions are dictated by one person. Foster collaboration, trust, and transparency within the leadership team. 3. Improve Onboarding and Support: Establish clear processes for onboarding, setting targets, and regular one-to-one check-ins. Give employees the tools, direction, and feedback they need to succeed rather than setting them up for failure. 4. Address Toxic Culture: A culture driven by fear and ego is unsustainable. Conduct anonymous employee feedback surveys and actually act on the results. Encourage open dialogue and create a safe space for employees to share concerns. 5. Reduce Employee Churn: Evaluate why employees are leaving and focus on retention strategies. If you keep firing and losing talent, it reflects poorly on the business and drains resources that could be better spent on development and training. 6. CEO Self-Reflection: Sam, you need to step back, assess your leadership style, and make changes. A CEO should inspire and lead by example, not instill fear and micromanage. Recognise that no one person has all the answers and trust your team to contribute meaningfully. By making these changes, Peckwater Brands could begin to repair its reputation and build a sustainable, thriving company. But without these critical shifts, it’s difficult to see how the business will succeed in the long term.