peckwaterbrands.comReviews of peckwaterbrands.com

Peckwaterbrands the company was dissolved December 25th now what about the money they owe me and 100 others this is a cowboy company

I’d give less than 1 star if possible. They are scammers and now they have managed to make it this far is ridiculous. They penalise and rip small businesses off. They set unrealistic metrics and without warning terminate your contract then charge you. Please what ever you do don’t fall for their so called revenue or profit information it’s all lies. They don’t offer support or help you in anyway. They will go bust in a few years trust me. Save yourself the headache and avoid the at all costs. Just read all the reviews you see on here.

Stay well clear, managed to run at a loss even with £2k+ a week turnover for two months. Lots of hidden fees, poor/no communication, unchallengeable charges from everything. Their own GP% calculations prove you cannot make a profit. Cancellation a nightmare, still getting ‘weekly updates’ telling me made up figures each week (now been offline for 2 months).

Don't become partner with Peckwater Brand, 0 customer support and customer service. You just get a NO CALLER ID call to speak to someone. They are unclear about everything, and when I came to cancel, rather than emailing me or telling me they charged an old card £3000 without discussion. CEO Sam Martin is absolutely useless and all he cares about is doing over a small family business Please, do NOT set up with them under any circumstance, the dream of £3000 weekly sales its all a joke.

I’ve had an extremely disappointing experience with Peckwater Brands, and I feel compelled to warn other small businesses. Over the course of our partnership, we recorded sales of £1270.22. However, their statements consistently showed deductions and charges—totalling £553.67 as of my last communication—without any explanation of what these charges were for or what the outstanding balance was. This lack of transparency is unacceptable for any business, let alone one working with small traders who rely on clear financials. I reached out multiple times to both their support team and a representative named Joseph, requesting a detailed breakdown of the charges. I even gave them a 48-hour deadline to respond, warning that I would escalate the matter if they failed to provide clarity. As of June 05, 2025, well over 48 hours have passed since my deadline, and I have received absolutely no response. I have screenshots of my conversations with their support team, which show their complete disregard for my concerns. This isn’t an isolated incident—Peckwater Brands has multiple negative reviews on other social platform highlighting similar issues with transparency and poor customer service. It’s clear this is a pattern of behaviour. As a small business, I can’t afford to have funds deducted without justification, and their unresponsiveness has left me no choice but to take action. I’ve now escalated this to Trading Standards for investigation, and I’m preparing to file a claim in small claims court to recover the money they owe me. I’m also launching a social media campaign to ensure other small businesses are aware of their practices. I strongly advise any small trader to think twice before working with Peckwater Brands—unless they address their transparency and communication issues, you risk facing the same problems I have. 1/5 stars. I wouldn’t recommend Peckwater Brands to anyone until they change their ways.

It was not possible to give low review then 1, so i have to give one. Worst company every. I signed up with them they could'nt even properly setup tables for us. We bought £600 worth food and they closed my shop in few weeks. Not sure why. One thing is clear that they dont care about us and also they dont know what they are doing.

This company is not reliable. DO NOT I repeat DO NOT ever get any virtual food brand from them. They can can pack up and go any moment. Information on their website incuding the owners and the team is out of date. Most of those brands They sau they do are not available. Their virtual restaurant's ratings are on the floor. Check it out to find out for yourself. All they do is to take your money and provide nothing. When their brand does not do well They will remove it and You ll be left with nothing. Dont's say I have not warned you !!!

We have just started working with Peckwater recently and the support they have provided so far has been great. I worked with another virtual brands company for a while but they did not help me when I had problems and left me to figure everything out myself, I had a dedicated trainer for 12 weeks after launch, Marc who really looked after me and called me regularly to see if I needed anything. I really like the fact I didn't need to buy much equipment and the mexican menu tastes great!