PeakplayReviews of peakplay.com

I was skeptical about playing when i signed up for the first time. I reached 70 dollars and decided to cash out to see how this was going to play out. I messaged them and they said someone would get back with a response withing two hours, and the next day it went to sometime today, i never heard from them until 2 days later. However once i discovered they had a phone number, i called and left a message which was on a saturday and they responded by Sunday letting me know they received my message. Not alot of games, but the potential to win. In the response they did thoroughly explain the redemption process and i really appreciated that and won't agitate the situation again if it happens, knowing what to expect now. I did recieve a pay out. My only complaint is faster responsed should be top priority of fixing because all of the other social casinos respond instantly most of the time. In their defense they are new and im sure still correcting, changing and rearranging things as they come up to provide a smooth gaming experience. I hope they do well and can fix it all. Its worth playing now and i am going to honor my word by giving a satificatory review and to continue to play. I trust this platform and has my approval. Thanks

Cashed out $400 on the free spins and then deposited some money and got to another $500. The second time trying to cash out after 5 days and asking me for all kinds of documents and verification they sent me this with no explanation and refused my cash out. “ Hey Joseph, ​ After investigating your account, we have concluded that your account activity has not met our Terms and Conditions, and we have now permanently banned your account. ​ Please note that while we regret this action, we state within our Terms and Conditions the following: ​4.11 We reserve the right to refuse to open or to close a User Account at our sole discretion at any time and for any reason without prior notice.

Pros: Games are fun, redeem doesn't take too long. Cons: No daily SC. After buying lots of credits over a few weeks, told "no" when asked about free play. No daily coins offered. No incentives.

I know this platform is new but it’s good and honest! We are all cautious at first but I was able to play and get my redemption within 2 days. This platform don’t have many reviews so I’ll be the first to say the games are great with a nice variety and the payouts are also fair. The customer service is also amazing.

Not sure whether the slots they offer are legitimate to be honest. I have never been even the slightest bit close to cashing out here. In fact, amongst all the casinos I play at I have by far the worst "luck" here. I am not the trusting type, and when I see things I see nowhere else, like horrible payouts on bonuses over and over, when it looks like a duck and quacks like a duck, its probably a duck. And in this case, its probably a rigged horrible casino with no chance to win and you should probably avoid it.

The customer service team seems nice. But they rarely respond to emails except between two hours every day. I have a $900 redemption in limbo since last Friday. I sent in all documentation to receive it but they stopped responding and I’m now at risk of being out $900