PeakplayReviews of peakplay.com

WARNING! Do NOT trust this site. After spending thousands of dollars on this platform, I noticed the games were malfunctioning. When support initially investigated, they flatly told me that I had lost no money. It wasn’t until I threatened legal action that they changed their story, claiming they did a thorough internal review and suddenly "found" 200 in uncredited Sweeps Coins (SC). However, they absolutely refused to show me my own records or game logs. Because of this lack of transparency, I filed a JAMS arbitration case against them. Now, they are completely refusing to pay the arbitration fees to move the case forward. If you find yourself in a similar position and need a refund, you can file an arbitration claim. Once they refuse to pay their share of the fees, they are in default, and you can take them directly to court. PeakPlay is completely untrustworthy, hides data, and refuses to follow legal processes. I would avoid them at all costs.

Have been waiting about 5 days for redemption to process and messaged customer care as well with no response back. Super bad customer service and horrible redemption times as they do not redeem in the timeframe they say

This site doesn’t seem to be real, I’ve been waiting 5 days for my withdrawal and it still says pending and I’ve deposited well over $1000 in the game.

Don't even bother with this site. They have the worst and I mean the WORST RTP you will ever see on online slots. I may have gotten a single bonus after over $1000 in deposits. The game providers they have are garbage as well. Barely any good games to play. They have ZERO promotions and their customer support is non existent. One of the worst sweeps casinos I've ever signed up for.

Pkpkplay, is not support time in customer

Smooth verification and prize redeemed in less than 4 hours via skrill. Very pleased with support interaction.as well. Update...man i hate to be that guy...2nd redeem not so smooth..put in about 24 hours ago and no response and was attempting to speak with support about another issue with no response. Very dissapointing. Will update if a change.

Cashed out $400 on the free spins and then deposited some money and got to another $500. The second time trying to cash out after 5 days and asking me for all kinds of documents and verification they sent me this with no explanation and refused my cash out. “ Hey Joseph, ​ After investigating your account, we have concluded that your account activity has not met our Terms and Conditions, and we have now permanently banned your account. ​ Please note that while we regret this action, we state within our Terms and Conditions the following: ​4.11 We reserve the right to refuse to open or to close a User Account at our sole discretion at any time and for any reason without prior notice.