Peak BankReviews of peak.bank

I have been a customer since March 31, 2025. The available balance in my account is $251,612.10. I am being paid an APY of 3.14%, and new customers are being paid an APY of 4.01% on the very same account. I was told that for me to be paid the higher APY I would need "to close my account and reopen it." How is this a reward for loyalty? Idaho First Bank clearly considers its own interests and shows little to no concern for that of its customers. I e-mailed a letter to Todd Cooper, President and CEO, on August 31, 2026, and as of this review have had NO reply. I forwarded that e-mail to Bob Buersmeyer, Senior Vice President, Area Marketing Leader, and Bryan Furlong, Executive Vice President & Chief Banking Officer, on September 4, 2026, and as of this review have had NO reply.

Watch out for these guys. I was very happy with their competitive interest rate until one day they lowered it. Not because of market forces, but because I was a good depositor. You see, they punish their best customers by reducing their returns. I know, it seems counterproductive. When I complained, they suggested that I close my account and open a new one. The next day, I pulled all my money out.