Tammy
MISLEADING AND DIFFICULT
Not free like it states. You get to fill out all your information before it tells you that though. Then when you're finished, it states it's "easy to cancel anytime you sign into your account", but then when you try, it gives you a number to call that doesn't actually work. NOW, watch, I'll get a response to this that says something like "sorry we missed the mark with you..... we try to be transparent.....send us your info pronto so we can get this worked out", but there is NO WAY TO SEND THEM THE INFO OR GET AHOLD OF ANYONE TO CANCEL. What a sleazy way to do business.
Response from PDFRun.comJun 23, 2024
We're really sorry to hear that this has been your experience. It does sound extremely frustrating to get through all that and then hit a wall when trying to cancel. Please email us directly at [email protected], or give us a call at 1-888-851-0955 or 1-888-245-8984, Monday to Friday, 8:00 AM - 4:00 PM PT. (It'd be great if we could also know the exact email address linked to the account you're referring to.) Thanks for bringing this to our attention.