Tam B.
Cannot access my document
I cannot open my document so that I can print. I cannot upload my document. Reply from PDFRun.com 15 hours ago Hi, we're sorry for the trouble you’re running into. That definitely sounds frustrating, especially when you’re just trying to print a document. We’d be happy to help look into this for you. Please send us an email with a brief description of the issue and, if possible, a screenshot or the document you’re trying to open. Our support team will take it from there. I sent you an email. Ellie PDFRun Support Team Ticket: 0 On Tue, 3 Mar at 7:22 PM , Tammy wrote: Feedback for: How do I PRINT my document? I cannot get my document to open to print. Have the spinning wheel telling me not to refresh or click the back button. It never opens. Extremely frustrating. It will also not download. Please advise. Tammy I followed instructions still cannot access document. I called their customer support number.The PDFRun Team Customer Support: 1-888-245-8984 Monday to Friday, 7 am — 4 pm PST Went to voicemail. I left a detailed message. I was never called back.
Response from PDFRun.comMar 4, 2026
Hi, we're sorry for the trouble you’re running into. That definitely sounds frustrating, especially when you’re just trying to print a document. We’d be happy to help look into this for you. Please send us an email at [email protected] with a brief description of the issue and, if possible, a screenshot of what happens when you're trying to open the document. Our support team will take it from there.


