Kiril N.
canceled subscription
canceled subscription, still trying to charge me every month (had to block them)
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Readdle (pdfexpert.com) has 17 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 13 reviews with 1 star · Clear filters
Kiril N.
canceled subscription, still trying to charge me every month (had to block them)
Nico P.
Ich bekam eine Mail, wonach ein Update erforderlich sein sollte. Über den KI-Bot auf der Anbieterseite verifizierte ich dies und installierte das Update. Nun soll ich mich registrieren. Eine Nutzung ohne Registrierung ist nicht mehr möglich - und das obwohl ich vorher eine Kaufversion mit Vollzugriff besaß. Für mich ein Grund, dieses Unternehmen auf Lebenszeit zu meiden. Derartige Methoden sind absolut inakzeptabel. Ich kann nur jedermann davon abraten, sich auf ein Unternehmen einzulassen, welches sich einer solchen Hinterlist bedient.
customer
I purchased a lifetime license for PDF Expert, expecting a seamless experience. However, when I switched to a new computer, I was unable to activate the program without deactivating it on my old device. Despite receiving a message about deactivation, there were no clear instructions on how to do it. I contacted customer support multiple times via email, but I haven't received any response. As a paying customer, I find this lack of support extremely disappointing. If the company offers lifetime licenses, they should provide an easy and reliable way to manage licenses across devices, especially when users upgrade their hardware. I hope Readdle takes this feedback seriously and improves their support system.
Samir
Souscription de 2 abonnements mais aucune possibilité d'activation car readdle pdf expert ne m'envoie pas de mail avec la licence; malgré plusieurs relances téléphoniques et écrites au support rien de rien ; service client zéro ; A ÉVITER
Samir C.
Since they added authentication API on the app they limited the feature that can be used without upgrade you account, knowing that we have lifetime license
Johnathan S.
Trash since 2024. The app does not work anymore. $150 for vanity.
Helen W.
I did not subscribe to PDF Expertor the £39.99 yearly payment. I sent some photos using PDF there was nothing about subscribing to PDF Expert, let alone a yearly fee. How did I agree to this?
C J.
Has to be updated every second day to keep working... ridiculous PITA