Rob L.
Overall the experience has been great!
Overall, the experience has been great so far. Staff is responsive and the parts warranty was upheld. The Server I ordered had a bad backplane, so I was able to test the warranty and parts replacement early on. Although I wasn't thrilled about the bad part, it is better to go through the process early now and not later. It was just bad luck. The replacement came as promised, I was able to install, and the server came up easily. The staff was again, responsive and helpful during this process which ultimately is why didn't hinder my overall impressions. The sales staff is also patient and responsive. I look forward to continuing to work with them.
Response from pcserverandparts.comJul 31, 2026
Thanks for the fair and detailed review, Rob. A bad backplane out of the box isn't what we want for anyone — but you're right that it's the best possible time to test the warranty process, and we're glad the replacement arrived as promised and went in cleanly. Our sales and support teams appreciate the kind words, and we look forward to working with you on the next one.


