PCNation - United States Only Reviews | Read Customer Reviews of pcnation.com

PCNation - United States OnlyReviews of pcnation.com

3.5116 reviews
Computers & Phones
Central Avenue 500, Northfield, Illinois

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PCNation - United States Only

About PCNation - United States Only

** Please note - We are NOT affiliated with pcnation.co.uk in Great Britain in anyway ** PCNation US is more than just a virtual storefront - We are one of the nation's leading direct dealers of technology solutions to small and midsized businesses, government and educational institutions, and consumers. For over 20 years we have provided more than 300,000 customers with a comprehensive selection of information technology products at competitive prices in conjunction with best-in-class service and support. Orders are reviewed and processed by one of our professional account managers. We carry more than 150,000 items that are shipped from one of twenty nationwide distribution centers including our new corporate headquarters, retail showroom and distribution center in Northfield, Illinois.

PCNation - United States Only (pcnation.com) has 116 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: pcnation.com
Website: pcnation.com
Category: Computers & Phones
Location: Northfield, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PCNation - United States Only reviews

116 approved reviews, newest moderated first

yoeli K.
Jun 6, 2022
order got cancelled an order without…
order got cancelled an order without notice
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Elie P.
Jun 3, 2022
SCAM SITE
SCAM SITE I should've known it was too good to be true when the price was $50 lower than elsewhere. I ordered expensive RAM but never received it. Multiple e-mails go unanswered. Now I'm stuck fighting with the credit card company to dispute the charge.
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Thomas
Mar 2, 2022
AVOID This company!
I mistakenly ordered the wrong item from PC Nation. I called the next morning to cancel the order. I was told by the Customer Service guy that the order was cancelled and I would get a refund. Then, I get an email hours later saying they SHIPPED THE ITEM!! I called back and all I got was "Sorry about that. You just have to refuse the item when it arrives." So, I called FedEx to try to refuse the item. They said that PC Nation has a 'Do Not Re-Route' condition on their account! How SHADY! I will never order from them again. AVOID PC NATION!! I will try to dispute the charge with my bank so I can get the money refunded quicker. This is completely INSANE! They don't seem to care about treating their customers well!
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julian L.
Feb 18, 2022
No Refund
After all the trouble, Jason Ventura making the mistake of putting the wrong address, the Freight being lost. And now pc Nation wont give me a refund, when they have the money. They now have made another mistake of thinking they sent me a refund, when in fact it was sent back to them. What is this some bureaucratic bullsh**t. Just pay me what is mine. I hope this reflects what kind of business this is! I am only a consumer who payed 3 thousand for a printer, never received a printer, and now lost three thousand dollars. Buyers beware, this only helps major corporations like Amazon to stomp over small business that obviously don't have any kind of satisfactory customer service.
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Elie H.
Dec 19, 2021
Avoid
Ordered a Viewsonic monitor from amazon on dec. 11. The delivery date kept changing until my order disappeared from my list and UPS hasn't even recieved the parcel. If anything changes ill update this. So far, this feels like a scam. Avoid. Update: they never mailed the monitor and amazon refunded the money. But it was a hassle and I had to work on my tiny laptop screen for 2 weeks (I'm a motion graphics and audio designer & this was very inconvenient.) DO. NOT. ORDER. FROM. THEM.
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Julian G.
Dec 10, 2021
horrible experience
Complaint: 16201006 I am rejecting this response because: You all are still refusing to refund my money. Why would you change my address? All you have to do a ship it to the address I had on the order. Now you have it lost saying you won’t approve anything. I have no product or refund I hope customers understand the nightmare the situation is I will gladly pay more money for a product so I don’t deal with this again. Sincerely, Julian Gajardo
Response from PCNation - United States OnlyDec 12, 2021
We appreciate your concerns and frustration. A refund will be issued when the shipping company completes their internal processes to issue a credit for the lost shipment. We sincerely apologize again for this shipping issue with the carrier.
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JaimeBatista
Jul 2, 2021
Good Online Store for Computer…
Good Online Store for Computer Accessories. Trusted and Authorized site for high quality computers, laptops, accessories and many more. Available at Discounted price. Excellent service provided.
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terry C.
Dec 31, 2020
Class Action against PCNation had a sale like everyone else
PCNation had a sale like everyone else, with awesome prices during, black Friday week. Apparent the deals was to good, as I made a purchase and they refuse to fill it or offer a reasonable substitute. If others have experienced this, I am interested into joining a class action against them.
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