Pcmasters ShopReviews of pcmasters-shop.com

I have never used the services of PC Master before and found them during a search on Google. I own a very old msi computer with Windows 7 on it and wanted to see if I could update the operating system to 10. I was having trouble figuring out what to buy and decided to use the 24/7 online chat service. I got someone named Star and told my situation to the service rep. They got me to the right page to help me find what I needed to download. However, I ran into problems with the download activation because of the age of my computer. My computer met all the specs, but I was having trouble getting the operating system to install. Star walked me through the extra steps, even when remote access would not work to have Star help me. It took some time, but Star was very, very patient and finally got me going to where the new OS started to install, which took an hour or more to happen. I then took a nap as a senior of age 67 and woke up later in the early morning hours and found the new OS 10 was successfully installed. When I got to the desktop, I had to activate the new key to make the OS fully functional. I put in my license number, but it would not work. So I used the chat service again and this time got Kathline and told her the problem. She gave me a few steps to do to start the process of getting the license going by phone with microsoft. I got to the desired screen and sent her a screen image of that screen. She then went to work for me to make the call and set up the license key I had been given. That only took about 5 minutes. When she was done, she told me to try the key again. I did and it worked! These kids are amazingly knowledgeable. I would not have known to do the things they know to do with these computers, but they knew. Now my old msi computer which is decades old, which I inherited from my late cousin is up to speed with Windows 10. The first thing I noticed with the new OS is that the computer was not failing to start each time I turned it on, but came up immediately, only telling me the old OS7 was corrupted on the disc. The update greatly helped the response level when turning my old computer on. Just great! This was a very wonderful experience for me. I don't have to toss my old computer and it is working just fine now and with an updated OS. Thank you to the service reps at PC Masters. I highly recommend these people to you if you are having the same difficulty I had with my old computer. Don't throw your old computer out. Get these people to help you. I had a great experience with them today and glad I found them by chance off of Google. The cost of the upgrade was very low cost too and I'm a senior on a fixed income too. So the price was great for the upgrade of $18.99. Wow! Amazing!

I got the application I wanted, MS Office 2019 pro, at a great price. Download and activation was a little confusing. Some instructions for purchasers would be helpful.

The tech who helped me stayed in the chat for at least 30 minutes while I performed a series of steps that he advised me on.

I was at [at first] afraid of their company, but learned they are U.S. owned , They have been granted access from windows to do their work. And I can Talk To A Real Person ! ! ! ! They have chat too, and they answer questions ! ( not with more deception ) No extra Charges !! No extra "Hidden Agendas to Rob You". So Now, I wish them well.

Tech support was great. Jae stayed with me and walked me through the process of creating a Windows 10 startup USB and downloading and installing Windows 10.

It is a great feeling of satisfaction derived from doing business with PC Masters. The support is prompt and efficient and delivers the feeling to the customers of dealing with a caring friend.

Tech support was great.

It was easy and quick to use this service.