pcktvapor.comReviews of pcktvapor.com

I had my Pckt Two for less than six months. It stopped vibrating and wouldn't auto draw anymore. I wrote customer service regarding the situation and I was told to send it in. They received the vape on September 11th. It is now almost a month later and no word from customer service regarding the warranty or the item I sent in. This is absolutely ridiculous and I will make sure to create social media reviews regarding this experience. I've written then through email, Instagram, Facebook and more. Still no response.

Customer service is terrible. I have been trying to get my purchase that I ordered on September 12. It is now October 4. Can’t get anybody to email me back. Can’t find a phone number ,the payments already come out of my account. This is my third time ordering, and possibly my last. Kind of like the carts. They have a few issues though the battery pack is useless the cartridges work better on my vape mod than the battery I got from y’all. I doubt the battery issue might correct what problem I was having with the cartridges leaking. Thought it might been a heat issue not able to tell because the battery is not worth the price, I have to be in the cartridge around to get it to make contact or just sits there and vibrates electrically when you pay good money for a product you expect it to be right

Placed first order for cartridges, order arrived on time. One cartridge would not open for filling. I contacted customer service and they promptly sent replacement. Have just placed second order.

My vape was not working out the box but the customer service is great and helped me right away i think this is a reliable store with cool products and its normal for batteries not to work it happens but how my problem got solved is what is liked the most

I just bought several of these to try to save money on carts and every one of them were not working straight out of the box. Contacted the company about a refund and got absolutely no response. The shipping took almost twice as long as quoted. I don't know how there has ever been a positive review about this company. Total ripoff!!!

wow pcktvapor rocks..they are super fast .plus a great staff that was very helpfull..the ceramic carts are killa,,huge hits,great taste and refillable..you want the best cartridges go to pcktvapor..THANKS PCKT...

PCKT ONE. Customer service is great, had a faults was quickly fixed however the pckt one rarely works without significant adjustment to the screw on magnetic connector EVERY TIME. I've tried multiple of their connectors (only tried with 510) its practically USELESS.

Company-known design flaw in their previous flagship product, the PCKT One Plus. It hits inconsistently, then after 1 or more months of light use, fails to hit with auto draw and button. Only powers on and lights up. No refunds for failing products--only repairs, and customer pays return shipping. I've had to send mine back twice. Only refunds for unused, new purchases within 14 days of purchase. Looks pretty, but that's it.