pcktvapor.comReviews of pcktvapor.com

Bought a PCKT Two vaporizer around the tune of $60+ and within two weeks it stopped working entirely. It seems to have a short circuit, as every time I plug it up it pulses the light red and haptics. If I unplug it, the light continues pulsing until it dies again. This is unacceptable.

This brand is such a god damn scam. Why the hell is their site live? I ordered products worth 150$ these guys have messed up my order aren't replying to the god damn emails. How do I cancel the order ? When will I get my money back ?? I've mailed you guys 10 times since 23rd April order : #172727

Title: Unsafe advice and no real supportI ordered two SPRK 3 cartridges directly from PCKT and both arrived defective the same day I got them. The metal mouthpiece insert with the rubber seal popped out of the ceramic top with almost no pressure and could not be seated back in safely. When I contacted support, they told me to “put some glue on the ceramic mouth piece part” and try to use it like that instead of offering a refund or replacement.I’m not going to glue a part that goes in my mouth and heats cannabis oil. After I pushed back and explained why that was unsafe and that the carts were unusable out of the box, support stopped responding entirely. I will probably end up having to dispute the charge with my bank because I paid for products that were defective on arrival and never made right.The hardware looks nice but feels like cheap junk in practice, and the customer service was dismissive and unhelpful. I won’t buy from PCKT again and would not recommend their cartridges or their support.

Not a durable product. It will hardly last a year. Cheap glued assembly with appearance of quality due to the aluminum housing. I've owned both PCKT One Plus and PCKT Two, both failed around the year mark with no warranty. For $60-$70, its laughable. Low quality products don't last on the market.

Scam company, sell defective carts, they will take your money and then not respond. Customer service an absolute joke. Well done Nicholaus Theobald for creating a scam company with a low trust pilot rating. Like the rest of the world I will never buy anything from America again.

I ordered a PCKT Two and upon receiving it charged it to full (green light). However, the only button on the item did not activate to change settings or activate a cartridge. I sent an email detailing my issue to customer service. The first of said literally "did you try another cart" - no Hello, no contact info, or general information usually included in a company communication. I proceeded to send 5 more emails - received one response, and was essentially ignored. They asked me to send back the product to they could start a warranty process. I said no, as this was a new product and I want a refund or a new item shipped. It's been 48 hours since my last ignored email and I sent them note letting them know I'd be disputing the charge with my credit card company using the lack of email responses as evidence. Overall appalling means of communication with a customer.

Placed an order. Instantly got an email saying shipped. Tracked it and it never left flordia. I emailed them with no response but automation. This is a scam company. There is no way to get a refund or response. Do not buy from this website…

I had my Pckt Two for less than six months. It stopped vibrating and wouldn't auto draw anymore. I wrote customer service regarding the situation and I was told to send it in. They received the vape on September 11th. It is now almost a month later and no word from customer service regarding the warranty or the item I sent in. This is absolutely ridiculous and I will make sure to create social media reviews regarding this experience. I've written then through email, Instagram, Facebook and more. Still no response.