PCA SKINReviews of pcaskin.com

I’m sharing this review not because I believe this product will cause the same reaction in everyone, but because what happened to me was severe enough that I think other consumers should be aware. I used the older bottle version of PCA Skin Weightless Protection Broad Spectrum SPF. After using it, my face and neck became extremely red, intensely itchy, and hot to the touch. The reaction was particularly bad around my neck and neck folds. I have photos documenting the redness. I initially took Allegra, which normally works well for me for allergic-type itching, but even many hours later I was still extremely uncomfortable. I spoke with a nurse about the reaction and ultimately took Benadryl as directed. I also had to use repeated cold compresses and wash the product from my skin. Thankfully, I did not experience difficulty breathing, wheezing, throat or facial swelling, or other symptoms of anaphylaxis. This was a severe skin reaction. I understand that allergic and sensitivity reactions are individual, and a product that causes a reaction in one person may be perfectly fine for someone else. I’m not claiming to know which ingredient caused mine. However, anyone who still owns the older formulation, particularly someone with sensitive or reactive skin, may want to be cautious and consider patch testing before applying it over the entire face and neck. This was an extremely uncomfortable and frightening experience for me, and I will not use my bottle again.

I am very disappointed with my recent experience with PCA SKIN and its Creamy Cleanser. The pump on my Creamy Cleanser was not dispensing the product properly. I contacted PCA SKIN customer service, explained the issue, and provided the requested information. Initially, the company offered either a replacement or a refund. They also said they would provide a prepaid return label so their Quality Assurance team could examine the original product. I accepted their proposed solution, specifically requested a replacement of the same product, and provided my full contact and shipping information. However, instead of processing the replacement, PCA SKIN sent another email asking me to disregard their previous response. They explained that the Creamy Cleanser has a thicker consistency than some of their other products and that “a little extra pressure may be needed” to dispense it. So, after initially offering a replacement and a Quality Assurance investigation, the practical solution I received for a pump that was not working properly was essentially: use more force. I find that response astonishing for a premium skincare brand. If the cleanser’s consistency prevents the pump from dispensing it properly, that raises an obvious question: is the packaging actually suitable for the product inside? I expected PCA SKIN to honor the replacement they had already offered and investigate the apparent packaging problem—not withdraw their solution and tell the customer to apply more force.

Costume services are so bad they take long to respond a email and when they respond they didn’t help you, I was trying to open a professional account because I’m a licensed esthetician and I sensed all my information and they didn’t answer then I trying to call them but they didn’t answer too that was so frustrating.

I was advised to buy Redness Relief in the skincare clinic I visited a week ago to prepare my skin before undertaking IPL treatment for my rosacea. It was the single most expensive skin product I’ve ever bought at €137 and although I’d never heard of the brand, I thought I’d invest and give it a go. I started using it at night and a short time after application my cheeks were on fire! I thought it might just be coincidence as this sensation can happen with rosacea sometimes. Next morning my skin was blotchy, not what I was expecting… I put it on after washing my face and noticed the yellow undertone (it’s a kind of smooth yellow gel) but thought after moisturiser and SPF it would be fine. However when I was finished with my routine I looked like I had jaundice. Absolutely disgusted with the product and wish I’d seen these reviews before purchasing it. I now understand why they don’t have product reviews on their website.

I don’t know why there are bad reviews for PCA Skin care. ?? I’m in my 60’s and I’ve always taken good care of my skin and it’s not unusual for me to keep searching for good skin care products to keep my skin looking younger than I am. I had been using OneSkin products but about 6 months ago I started using PCA Hydralux skin cream and I am really pleased with it. I do believe it helps maintain younger looking skin. Just ordered a PCA serum and I’m looking forward to trying it.

Hi, I am extremely frustrated with PCA Skin. I spent a long, painful time registering on their site to access professional skincare products, as I am a licensed esthetician. Finding the correct professional site was a nightmare — most links direct you to a regular customer page, not the professional line. After finally locating the right site and registering properly, I expected to be able to order products for my work. But after all that effort, I discovered I cannot buy anything. The website is confusing, poorly designed, and impossible to navigate. When I finally found the products, the system tells me I am not qualified to purchase, with no clear instructions on what is actually required. This is completely unprofessional. The site wastes time, frustrates professionals, and prevents licensed estheticians from accessing the products they are ready to buy. After all this, I realized I can’t order a single thing. I am beyond disappointed. I will never use or recommend PCA Skin. There are countless professional skincare brands on the market where everything is simple: training is accessible, prices are clear, and products are actually available. PCA Skin offers none of that.

As beauty clinic owner specialising in skin repair, this was the first product I introduced into the clinic with not only disappointing results. This was compounded by the dismissive attitude from the company which was deplorable. Having had successful treatments within the clinic, my clients was happy to take on PCA to support the benefits of PRF. One client in particular had devastating results. PCA deflected blame despite the client following strict introduction protocol. Following this PCA's sunblock range has been recalled and I have had other clients say they could not continue to use it due to the odour of the cream. My recommendation is do not use PCA.

Agree with everyone else on bere that their products are harsh, completely dried out my skin and then made it break out. Now I continue to have a horrible experience trying to return the products even though their website says 60 day satisfaction guaranteed. Horrible company and horrible products.