paysign.comReviews of paysign.com

They updated their site and app, and now you can’t see balances. Can’t pay at the pump. Have changed ATM networks once again without notifying cardholders. This company is an absolute joke, and so is CSL Plasma for using them.

What everyone else is saying is true. In my case I ordered a digital Windows key and was sent an invalid or previously used key. Requested a refund from the vendor and was refused. Disputed the charge with Paysign and lost.

This card is a scam. They took $20 dollars from me from trying to add it to my cash app. They need to be shut down. I’m contacting better business bureau and fdic. They are a big rip off and very disrespectful customer service. I’m never going back to that place!!!!!!!

First off Freedom plasma is why I have this card not by choice I will never have this card by choice why would they charge you for a transaction even for declines it's crazy when the plasma goes down I will stop going not $45 our $60 I set for at least a hour not including check-in So when the $100 that I can't even take out the atm because the charges can take only $80 goes down to $45 that means it will be $40 and have to pay a Uber to get there for $8 to $17 depending what time and day no thanks it's not that easy it take a toll on your body

There was fraudulent activity on my account. First few transactions they blocked and then let everything else through. Once my balance was depleted, they blocked the card due to concerns of fraud. I didn't find out until 3 days later when I wanted to use the card. Then it still took me 3 phone calls to start the fraud case. 2 months later it is still not resolved and I can't get any updates..

I've been having issues logging into my account on both the app & the website. I've contacted them 3 times now. The only reply or 'help' I've received was a new password that also didn't resolve the issue as I hadn't forgotten my password, nor did I request a new one. Their customer service is trash to non-existent, the app is barely usable, in network ATM's are too few, and the website is bad. I donate plasma at CSL & this is how I receive my money. How can a legit company continue to work w such a shady business?

I received a B Positive plasma donation card and looked at the fee schedule. The fee schedule makes it appear as if there's no charge to withdraw money in network. I called the customer service line to have this charge reversed because it was misleading. I spoke to a gentleman who transferred me to his supervisor, Alex. Alex told me that the fee was "clear as day" and that the ATM charged me the fee. I told him it was a Wawa ATM in network ATM and he changed his tune and said the card charged the fee. He refused to reverse the fee and would not give me his last name when asked. This is a highly predatory company and system and it should be investigated by the better business bureau. They are highly immoral. Beware!

Keep finding they take money from the account and then they can't elaborate or explain why or they tell you it was from a prior purchase before it was loaded which would put you in the negative when you can't do that. Fee here, fee there, another fee here, and another fee there. Thieves is a better business name.