Trash company. Plasma center said as soon as I am unplugged from the machine the money is put into my account. I go to a store to test the card and it was declined because they didn't put any money on it and there's a decline fee that customer service said they won't refund. Trash company ethics on both ends.
SC
Shannah C.
This is the worst card to deal with…
This is the worst card to deal with when it comes to a dispute of a transaction on ur card. I put 20.00 on the app where I live to wash clothes and when I went back to wash the money wasn't on my card they never sent me a recipt of the 20.00 I loaded so pay sign is saying they can't give my money back . I wish I never had to use this card again cause I would burn and tear it up.never use again. They charge u for ur card declining the charge u for every lil thing just a RIP OFF.
MB
Michele B.
HORRIBLE way to thank donors
HORRIBLE way to thank donors, by using this company GRIFOLS IS RUINING THEIR REPUTATION AS A REPUTABLE CORPORATION.
PAYSIGN BLATANTLY SCREWS YOU. CHARGES 1$ decline fee, cool I get it! Gotta make $ HOWEVER they will charge you 10x then refuse to refund. I swiped my card a Walgreens supposedly minutes prior to my donation fee being added. And they charged me 10 x for the same 1 swipe. Same with my Hulu account. . They charged me 10x and refuse to refund. I HATE THEM. THEY NEED STOPPED
RB
ROBERT B.
If Paysign debit cards aren’t predatory, I don’t know what is.
In my opinion this company and their Paysign “debit card” is down right predatory. The fees are outrageous and I’ve had atm withdrawals declined when money was in the account, so they could nab some more declined transaction fees. If you accidentally hit ANY atm button for a balance check, review, or printing on your receipt, it’s another charge. At no point do the atm’s advise you of any fees - even though you use THEIR ATM NETWORK. After ONLY TWO atm cash withdrawals per month they hit you with withdrawal fees even if using THEIR OWN ATM NETWORK
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When attempting to use the card to pay bills online, Paysign: aka Patriot Bank, claims my billing address doesn’t match, even though I’m looking clear as day at what I have listed on their app. Thus, cutting off other utilization avenues of the card.
So, if they can’t get your money through fees, they make it impossible to use elsewhere to pay bills. Why? They clearly steer you towards using the card for small retail purchases, because that’s where they make the big money through merchant processing fees.
The only way I’ve found around their little schemes is to buy something cheap and do cash back at Walmart. But since most of our donation payments are an even 20 dollar number like $60, you can’t get all of YOUR MONEY through this method after adding an item to buy. Just think about the tens, maybe hundreds, of thousands, of amazing people who have small dollar amounts stuck on Paysign accounts, interest free, that Paysign can find ways to make money with.
Plain and simple, this company sucks. They aren’t your friend. They don’t want to be card holder friendly. They suck even more blood from some of the most honest, but down and out folks. To be fair, I also blame the blood and plasma companies for this. What kind of financial incentives do they get for having a business arrangement with this abysmal company?
Is it not downright disgraceful to pull money via predatory fees right back out of the pockets from hardworking and generous life saving donors?? The same donors who get a fraction of the outrageous profits the plasma companies pull in.
Time to walk away from these lowlife companies. So much for trying to do good deeds. Unfortunately so many can’t because of their life hardships. Nobody wants to sell their literal lifeblood for a few bucks. They do it to SURVIVE. But, you can count on Paysign to be there to capitalize on the suffering!
GS
Garrett S.
One of the worst companies I’ve come in…
One of the worst companies I’ve come in contact with. They nickel and dime people that donate plasma or all things. Would stay far away.
SC
S C.
I hate this card company
I hate this card company. They make profit of you your money by excessive declined fees.
JS
Jared S.
Deceptive Practices and Awful Customer Service
You are charged a decline fee of -$1.00. Unfortunately I had my card attached to an old account I had thought I had closed down. It ended up being somewhere around -$28 after all is said and done. My mistake. I would have left it at that. However, I checked one morning to see that they had credited the amount back and I was at a $0 balance according to the website. I went in and donated plasma to get some well needed money for my kids' Christmas. When they put the funds in, they reversed the reversal, so I got less than half of what was owed. I called their customer service and they refused to reverse the funds even though their website advertised I was at a $0 balance. They would only let me escalate to a supervisor. When I asked for a manager, they said there was none and would refuse to give me the name or email of anyone above them. It is corrupt for one to take money away from people already struggling for a declined card. It is even more corrupt to advertise a $0 balance, then pull a reverse after they spent three hours donating their plasma. And the refusal to help is appalling. This is a greedy business that does not care for people, even on Christmas.
TD
Tdubya
I wish I could give zero stars
I wish I could give zero stars. They steal money from your account and then lie about it saying that my balance is lower than it actually is. When brought up they act like your crazy and making it up. This is the worst card company ever . Customer service is absolutely useless. Literally zero help and argue with you. I hope this company goes bankrupt and all their employees get fired. Absolute garbage