Mihran K.
Customer service was a "10".
Customer service was a "10".
Response from Payne Glasses LLCApr 1, 2026
A “10” for service — always great to see. Thanks for taking the time.

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mihran K.
Customer service was a "10".
Response from Payne Glasses LLCApr 1, 2026
A “10” for service — always great to see. Thanks for taking the time.
smer
Quick customer service response. Easy to use website with excellent options
Response from Payne Glasses LLCApr 1, 2026
Quick support and a smooth path through the site, with plenty of options — that goes a long way.
Jeff K.
I have ordered from them five or six times and it has always been great..... The last time I got three pairs of glasses and a pair of prescription goggles for riding my motorcycle for less than what the optometrist quoted me for one pair of glasses.
Response from Payne Glasses LLCApr 1, 2026
Five or six orders in and still delivering — across everyday pairs and more specialized setups — that says a lot. Getting all of that at that kind of value is a strong outcome.
Pandora D.
So easy to order and the prescription is done perfectly. I can see better with my payne glasses and sunglasses than the ones I got from my eye doctor. Soooo much cheaper!
Response from Payne Glasses LLCApr 1, 2026
Getting a prescription that lands right — with clear vision and an easy process — that makes a real difference. Good to hear it’s been working this well.
Rey S.
Have ordered many glasses from Payne they are always pristine for sight and I love to be able to order only distance the prices are amazing, since I can no longer wear contacts it gives me the ability to order several pair. They are quick to ship too great company out of Pittsburgh.
Response from Payne Glasses LLCApr 1, 2026
Moving from contacts to relying on glasses — and being able to build out multiple pairs that work — that’s a meaningful shift. Good to hear it’s been holding up like this.
Eva M.
Love all the different styles that have.
Response from Payne Glasses LLCApr 1, 2026
Having a range of styles to choose from makes it easier to find the right look. Thanks for calling that out.
Joe W.
I just received my glasses and I love them. I have a strong prescription and I got high index lenses with no line bifocals and blue light blockers and they were half the cost I paid with insurance at the optical store without the extra stuff. They are lighter weight and I see better with them. I will definitely order more when I’m ready. They are just great. Thanks for being such a fantastic company.
Response from Payne Glasses LLCApr 1, 2026
Seeing better with a setup that’s lighter and works for your prescription — that’s a big difference. Appreciate you sharing that experience.
The Bike L.
Best progressive glasses. I saved 75% off my frames and lenses. Usually spen $1000 per pair and was able to get a super pair for $200! I am enjoying the fine glasses. I highly recommend them.
Response from Payne Glasses LLCApr 1, 2026
Strong performance with progressives at that kind of value — that’s a big difference.