Payne Glasses LLCReviews of payneglasses.com

Your sales are almost worthless. Might switch to another company next prescription.

Ordering very hard to navigate.

I have purchased 4 pairs of glasses from Payne now because the price can't be beat! BUT today as I was shopping online the Pop-up floating FREE FRAMES advertisement was CONSTANTLY getting in the way and would NOT GO AWAY even clicking the "x" it would pop-up and disappear for a split second and return annoying as ever. Having the add on the right side of the screen is an obstruction to trying to do anything productive and increasing the time it would take to get my transaction completed.

Just navigating through the lens choice was not that simple. I think it should be an easier way to choose the reading glasses that you can wear all the time.

First I tried multiple times to log into Payneglasses.com only for my computer to tell there was too much of a delay and dropped the address.When I finally got online I had trouble with the password. That took another round of frustration. Finally after approximately 2 hours and my cell phone I got the order in only to find that somehow I had ordered 3 pr of glasses instead of two. So then I had to go back into the website and cancel that order. Also my prescription changed and I used my old order because I really liked the glasses but it wouldnt let me change the sphere entry. Finally I just said screw it, I will take the old prescription and live with it. Sooo, after all of this I tried to use paypal to no avail followed by Amazon Pay to no avail. By this time I was on a mission to get the dang glasses come hell or high water, which I did because I really liked the product. I ordered 2 pair so I wont have to deal with your company for awhile.

At the very end of my order I selected I wear my glasses High and I went to take a picture and it totally takes me to the beginning like I haven't ordered anything but it did place my order and I do have a confirmation number but that was really screwy and I did not like that at all the way it just didn't give me a any statement saying your order went through

I bought four pair of Payne glasses on the past year and have had no problem orded a pair in December with a new rx and I absolutely hate the pair, it took 3 weeks to get my glasses whereas my previous ones it only took like 7 days. I'm getting ready to order a new pair and I hope they work. Sincerely April Mace

Retired or out of most of my favorite and saved frames but appreciate the reasonable prices and variety and discounts