Payne Glasses LLCReviews of payneglasses.com

4.62,403 reviews
Vision & Hearing
Pittsburgh, Pennsylvania

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Payne Glasses LLC

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About Payne Glasses

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.

Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: Payne Glasses, payneglasses.com
Website: payneglasses.com
Category: Vision & Hearing
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Payne Glasses reviews

Showing 2,048 reviews with 5 stars · Clear filters

JAR
May 7, 2026
Wow!
Wow! That's what I need to start with is WOW! Selection is amazing, customer service is top-shelf, and when I received my glasses - I could see immediately after putting them on (btw - I have progressive lenses). Which has not been my experience with other on-line glasses providers. Thank you again Payne! I will be ordering a backup pair and Rx sunglasses!
Response from Payne Glasses LLCMay 19, 2026
Putting on progressive lenses and seeing clearly right away—that’s when you know everything came together correctly. We appreciate you taking the time to share this and look forward to making your next pairs.
Ally B.
May 7, 2026
Love all the glasses you've made can't…
Love all the glasses you've made can't wait to try the rose tint.
Response from Payne Glasses LLCMay 19, 2026
Coming back for more pairs and being excited to try something new says a lot about consistency over time. Thanks for sticking with us.
Jackson
May 7, 2026
Return user. Great glasses.
Good selection.I've ordered several pair from Payne and have always been happy with them.
Response from Payne Glasses LLCMay 19, 2026
Coming back and getting the same result each time—that kind of consistency matters. Thank you for continuing to choose Payne.
Theresa R.
May 7, 2026
Easy & Beautiful
They make it so easy to order your new glasses and have so many beautiful choices. Great prices too.
Response from Payne Glasses LLCMay 19, 2026
Easy ordering, styles you actually want to wear, and pricing that still feels worth it all matter together. Thanks for sharing this.
Charvey B.
May 6, 2026
Great value
Very good selection and prices is easy to maneuver.
Response from Payne Glasses LLCMay 19, 2026
Having a strong selection and being able to navigate everything easily makes the process feel much more approachable. Thanks for sharing that.
Kimmy D.
May 5, 2026
Super happy with my purchase
I was very scared to order thru a new site but I was like let's do this and I can't even explain how happy I am with my new glasses and they were less then $50 .00 and I absolutely love them.. I will be ordering from this site again.. well worth every penny.
Response from Payne Glasses LLCMay 19, 2026
Taking a chance on a new site and ending up loving the results—that’s when you know everything clicked. Thank you for giving us a shot.
Ebsen M.
May 5, 2026
I had trouble checking out and texted…
I had trouble checking out and texted you, I received a prompt reply and it was fixed. I really like these frames, this is my second pair. I've received numerous compliments on them. I've had my first pair for 2 years and no problems. The price was exceptional only $20.00(frames only). Compared to my usual $200.+ fraes from my optometrist. I couldn't be happier!! 🤗🤗
Response from Payne Glasses LLCMay 5, 2026
Hitting a snag at checkout and getting a quick response that fixed it right away makes the whole process smoother—and coming back for a second pair says a lot. Thank you for sticking with us.
María L.
May 4, 2026
Love the customer service
Love the customer service. When I have questions they are there to answer me. Excellent service!
Response from Payne Glasses LLCMay 5, 2026
Getting clear answers when you need them and feeling supported along the way—that’s what makes the difference. Thanks for sharing this.

Payne Glasses LLCReviews of payneglasses.com

About Payne Glasses

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About Payne Glasses

About these reviews

More in Vision & Hearing, Pennsylvania

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Wow!

Love all the glasses you've made can't…

Return user. Great glasses.

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Great value

Super happy with my purchase

I had trouble checking out and texted…

Love the customer service