Vincent
very easy to select and order
very easy to select and order
Response from Payne Glasses LLCMay 28, 2026
A simple, straightforward ordering experience makes all the difference. We appreciate your feedback.

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 136 reviews with 4 stars · Clear filters
Vincent
very easy to select and order
Response from Payne Glasses LLCMay 28, 2026
A simple, straightforward ordering experience makes all the difference. We appreciate your feedback.
Robert S.
Real simple and easy to use.
Response from Payne Glasses LLCMay 19, 2026
A simple, easy experience makes the whole process better from the start. Thanks for the review.
Mary
Great prices for living on a budget.
Response from Payne Glasses LLCApr 25, 2026
Strong value without overpaying—that’s what makes it easy to come back. Thanks for this.
Charlene
Hopefully it will be great if glasses are as subscribed. Didn’t realize that I had ordered a case as really don’t need.
Response from Payne Glasses LLCApr 1, 2026
Everything should line up once they arrive — and if that add-on was included by mistake, we’ll take care of it before it ships. We’ll reach out directly to get that sorted.
Karen Y.
You need to say at the beginning that the tint options are directly tied to the lens choices! Very frustrating.
Response from Payne Glasses LLCMar 27, 2026
Sorry for the frustration here — you’re absolutely right to call this out. The fun pastel color options are part of our Clr2Drk light-adaptive lenses and are currently only available with certain thinner lens options, which can make them a bit harder to find than they should be. We completely understand how that would be frustrating. We’re actively working on updates to make these options easier to locate as you move through the selection process. We really appreciate you taking the time to share this feedback.
Heather G.
Its all new for me. First time with glasses so I hope I ordered right.
Response from Payne Glasses LLCMar 28, 2026
Making the shift from in-store to online can feel like a big step — you’re not alone in that. Our team is here to guide you along the way, so you’re never left figuring it out on your own. We appreciate you giving Payne a try.
Lisha S.
It was easy to do order my glasses no problems at all this is my second time ordering glasses..
Response from Payne Glasses LLCMar 30, 2026
A second order just as easy as the first — that’s what matters.
Helen F.
I saw your add on fb and you had some really nice frames. I just got new glasses but I don't love them. So, I decided to give you guys a try. Your system is use friendly. I can't wait to see my new glasses. 2 pairs.
Response from Payne Glasses LLCMar 30, 2026
Taking the leap to try something new and finding it easy from the start — that’s exactly how it should feel. Hope the new pairs are everything you’re looking for.