Payne Glasses LLCPayne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tim A.
I used the 800 number because of my inexperience with ordering on line. Your staff was very nice and understanding. They answered all my questions and my order went right thur. thanks again.
Response from Payne Glasses LLCJun 25, 2026
Getting answers from a real person before placing an order can make all the difference, especially the first time. We're glad our team could help you order with confidence. Thank you for the kind words.
Allyn
My third pair in the last 6 years, great price great service
Response from Payne Glasses LLCJun 25, 2026
Coming back for a third pair over six years is the kind of long-term trust that means the most. We truly appreciate your continued support.
pamela G.
I had questions about ordering a second pair of darker transition lenses that would darken in the car as well as more than when outside in the sun. I called and spoke to Justin in Customer Service. He was excellent! I give him 5 stars for the explanation and all of the help in me getting my second pair of glasses. He was fantastic! My second order was a bit pricey but they should fit the needs I have.
Response from Payne Glasses LLCJun 25, 2026
Getting the right guidance before ordering can make all the difference. We're delighted Justin was able to help you find the lens that best fit your needs, and we'll be sure to share your kind words with him. Thank you for continuing to choose Payne.
Tom C.
10 out of 10 great service
Response from Payne Glasses LLCJun 25, 2026
We'll gladly take a 10 out of 10. Thank you for taking the time to leave a review.
Steve
Your asked me what the glasses are used for. I selected "driving." I was never given that choice by other on-line vendors.
Response from Payne Glasses LLCJun 25, 2026
Different lifestyles call for different lens designs, which is why we offer options tailored to how you use your glasses. We're glad you found that approach helpful. Thank you for taking the time to leave a review.
Becky
I always enjoy buying glasses from Payne. I am able to try them on and decide which pair I like. Also I never have any problems with the glasses I order.
Response from Payne Glasses LLCJun 25, 2026
Being able to explore different styles with Virtual Try-On and count on the same dependable results every time is what builds confidence. Thank you for continuing to choose Payne.
nelson K.
Great service. my glasses arrive before or on time scheduled and just as I ordered at a great price!!
Response from Payne Glasses LLCJun 25, 2026
Getting your glasses on time and exactly as expected is how the experience should come together. We appreciate you taking the time to leave a review.
Marty L.
Great value for eyewear. This is the second pair I have purchased.
Response from Payne Glasses LLCJun 21, 2026
Coming back for a second pair is the strongest sign that the experience delivered the first time. We appreciate your continued support.
