PayfastReviews of payfast.io

PayFast is refusing to refund the funds in my wallet to my bank account even though I have submitted everything they have asked for. This issue has been ongoing for 3 months now and I am still waiting for an explanation or confirmation of my refund being processed. They only respond to my public reviews for people to see but not my emails and Facebook messages I have sent them. I am extremely disappointed and do not recommend this service at all. I bet they will not even compensate for this horrible experience because they do not value their clients at all. NOT RECOMMENDED

If there was a way I could rate 0 or -100 I would. Payfast is such a PainFast, if you want to be broke trust these guys with your business. I lost everything (my customers were not able to transact) after changing my banking details, the account was never verified and now it's more than 5 months of sending emails, calling, and using the chatbot etc they don't respond. They don't have customer service I regret signing up with them and I would never recommend anyone to use payfast, you should try Ozow and others. Don't even attempt to go to their Sign Up page you will cry. STAY AWAY FROM PAYFAST

After having my account verified over email, I was still receiving abandoned checkout notices due to customers being unable to make payments. After logging in to my dashboard, I saw that my account had STILL not been verified. I upgraded to a merchant account, hoping that this verification process would be smoother. It's been over a week now, and I have yet to receive any feedback. Not only that, but I have tried the chatbot (somehow, their support team is NEVER online), direct email to the support team, as well as phone calls, and I have not received a single bit of feedback. Not only have I lost out on revenue due to an appalling lack of customer service, but I'm still waiting on feedback. This is honestly the worst experience I've had, and I'll be closing my account today. What an absolute waste of time, effort, AND money.

i work at Abrham Kriel. I received a request from an individual to issue a receipt on payment. i could not locate the transaction and ask help from Payfast on line, to confirm the transaction. Layaan came to my assistance. She was very thorough and helpful. i could solve the query - with her help

Scam used payfast. Ive never signed up for them

Always available to assist. Received excellent customer service chat with Caylin!

Payfast is aiding and abetting this S‎ C‎ A‎ M WEBSITE known as RELIABLE STORE!! reliablestore.co.za Many thousands of South African customers have already reported this s‎ c‎ a‎ m website for taking people's money for online orders yet "RELIABLE STORE" never delivers parcels to anyone! Hello Peter and Trustpilot.com have thousands of reports from customers who have been s‎ c‎ a‎ m‎ m‎ e‎ d by RELIABLE STORE (UNRELIABLE S‎ C‎ A‎ M STORE)! Payfast has received thousands of reports from customers, yet Payfast continues to assist this **** website with GRAND THEFT *****ING from thousands of South African customers!! The only reason we 'trusted' this store and made an online purchase with them is because we saw PAYFAST was their payment gateway, which we trusted!!! assuming that PAYFAST would never involve its business with the complicit grand theft of thousands of customers! what we are doing next is contacting all the s‎ c‎ a‎ m‎ m‎ e‎ d customers to launch a class action lawsuit against Payfast for doing this! Payfast will be shut down over this.

Very happy with Payfast. Thank you Andriaan Cronje for your help enabling Zapper! Very happy with support too.