PaycorReviews of paycor.com

Give them zero stars. They just charged me $1100 for "promotional charge-back." I ran my last payroll with them over a month ago and currently have no employees or payroll. They told me we were good to go. What the heck!!! You guys hurt small businesses for a little bit of money. SICK. I recommend you run the other way if you are considering using this company for payroll.

Charged us $198 for an account Closure Convenience Fee Account Closure Convenience Fee 05/20/2026 1 $183.34 Payments & Adjustments: Date Type Description Amount Total Cost Invoice Subtotal: $183.34 Sales Tax Total: $14.66 Total Amount Due: $198.00 Payments & Adjustments: -$0.00 Invoice Balance: $198.00

If I could give a 0 star I would! Run from this company. We were with Paycor from Jan-June 2025. What a disaster. They never paid the payroll taxes from Jan-March, they still a year after canceling them in June 2025 are still filing taxes on our behalf when we sent a cancelation letter. They doubled their fees and taking money out of our account . Missing money not paid to State of NH and never took out the taxes for a MA employee. Thank God we realized the errors quickly and got rid of this company. ADP helped us fix Paycor errors for W2. Trying to get someone to help us find where our payroll tax money went is nearly impossible. They need to be investigated by the AG office.

Can't sign in to my account so I reached out. Paycor said I need my client ID and told me to get it from my account so they could help me. I guess they do not realize how ridiculous this sounds. I have been going round and round with them for a couple of hours online, in a chat, and on the phone. The final straw was talking with an actual person who refused to help me and refused my request to get transferred to someone who could help me. He said no he would not help me or transfer me. What kind of customer service is that?! If you are looking for a payroll service, keep looking. There are many better options our there! Tried to reach out again and still not able to login. The chat and links send me in circles. I have my info to login and all my personal info yet no one will help get this issue resolved. Logging in is ridiculously hard and customer service is pitiful!

Can I please use negative stars? Worst PR provider I ever worked with. You do not have an assigned PR professional. Paycor made a huge mistake, case created and 5 weeks later it is not resolved and now I have to fix the problem it created. Asked for a supervisor call ...no one called. Asked to have agent assigned to our case call me only to be told they cannot call you. They will only email you.

They are horrible! If I could rate in negative numbers I definitely would! They totally ruined us in many ways. Including making the tax payments to the IRS like they were supposed to do.

Worst company ever for hidden fees. If you are considering paycor, RUN to any other payroll company. The first year we had them, the end of year fees for hundreds of dollars was ridiculous enough, and then I downloaded copies of 1099s and W-2s and got charged hundreds of dollars more. Finally got fed up and switched payroll companies. We ran our last payroll on 3/15/26, filled out the cancellation form on 3/25/26. Got an invoice for April which I was expecting to pay for a 30 day notice, then a week later got another invoice for 2 months worth of fees for canceling. So we had to pay 3 months extra worth of fees to cancel our contract. Even though the contract copy I have says $0 in fees as long as you had the service for more than 24 months (which we did) their explanation is that was our implementation contract and not our actual service cancellation convenience fee. We ended up using paycor at the advice of our bank and I will be reaching out to fifth/third and letting them know how predatory paycor is to their members.

Zero stars should be an option for this company. If you are looking for a knowledgeable, reliable and responsive to your need payroll company do NOT choose Paycor. This company has the most horrible customer service. And 9 out of 10 times Paycor will ALWAYS let your business down. To be such a huge payroll processing company that even merged with another company last year Paycor is the sorriest excuse of a company. Do not trust your payroll with this company.