PaycomReviews of paycom.com

The concept is great, but the entries (punches) required to check in and out for time management are very confusing. Correcting errors made due to the confusion is equally difficult. I would recommend looking elsewhere.

Incorrect withholdings and I'm left paying the penalty.

Ever sense my work switched to paycom everyone's checks are missing hours. Not reading punches. Hours can be all there but your check will still be missing money. It's a mess no one is happy. I may quit my job because of paycom. I will not work for another company that goes through paycom.

I hate giving negative reviews, but I have been trying to set up "a meeting" for several weeks and am ignored. The first response asked me the exact same questions that I completed on the information request that I completed on your website. I simply inquired as to why I was being asked those questions again and got ghosted. One of my competitors recommended you otherwise I would probably just move on and find another provider. (I sent an email to the feedback address and only got a response saying "we've shared your information with our team". Glad they shared it, but what are they going to do? These folks need some significant training!!!

I was with Paycom for about 4 months. I REALLY wanted it to work and I TRIED for that entire 4 months. It was the worst experience I’ve ever had with a professional service. They promised ease of use and sold me on making payroll easier and more timely for me. Unfortunately, after the initial sales call, everything was a million times harder and took me 10 times as long as with my previous payroll and charged me way more with so much stress involved. Customer service was horrendous and sometimes passively aggressive and offensive. They were also very ‘high and mighty’ attitude and there is so much ‘red tape’ you can’t get anywhere with anyone. So difficult to find anything and use. Getting setup was a monumental task. Even canceling services was difficult and time consuming. Despite my best efforts, there was not a single payroll during that time that went smoothly in any capacity. I really can’t say enough about how awful my experience was.

My employer switched and now we have had all kinds of issues with them not withholding for the correct city/ school district. We were told the 1st W2 supplied needed to be corrected. Now that I’ve given my records to my accountant he found that the W2 is again incorrect. I asked 16 days ago for a corrected W2 and still waiting.

Terrible Customer service. Their 800 number people don't even know their own system. Issues are not resolved. They constantly push you to automate everything when they can't even fix small issues such as deductions or earnings. It's laughable that I could "save" time by having them incorrectly pay all of my employees. "Save Time and Money" It's misleading advertising.

the company i work for started using pay-com in june of 2023. from the start, paycom couldn't get things right. this involved nearly every employee in our factory. the taxes weren't calculated correctly, they made us change our pay day to suit them, our checks were not being delivered on time even after they changed our pay day, making some of us wait 3-4 days to receive our pay. and now, as of feb. 15, 2024, we still have not gotten our w-2 forms. who would want to keep a company that has failed so many times? the employees were never involved in using paycom, it was just crammed down our throats, and this is what we get.