Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
paycom.com
Website
paycom.com
Category
HR & Recruiting
Location
Oklahoma City, Oklahoma
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Paycom is an extraordinary Company, that values not only their product but their customers. They listen, which is hard to find within any company. They hire the best employees, and it shows with their product and customer service/experience. Paycom's Software is above the rest. Ease of use, but most of all the convenience for the employee. I am able to pull up so much information at anytime and anywhere.
Response from PaycomJun 30, 2023
Thank you, Karen! It's great to hear you enjoy the ease and convenience of our software and that our team has been helpful.
AG
Andrea G.
Navigation & Efficiency
Easy to navigate & quick access for all employees. Love how seem less all the info is! Saves time for managers.
Response from PaycomJun 28, 2023
Thank you for the 5-star review, Andrea! We are glad that you're finding our software easy to navigate and seamless.
JP
Justice P.
Changed My Trajectory
I came to Paycom with a background in healthcare recruiting. They molded me into a top performing sales recruiter, which is where I found my passion for sales recruitment. The exposure you get to sales leadership to truly understand a the sales function of business in unmatched. The consistent training and development never stopped while you are there-Most of which I still apply today in my recruiting. Financially- they changed my life. I was able to achieve certain milestones in my twenties that wouldn't have even had been goals for myself Pre-Paycom. Making six figures, owning a home, investing, paying off my debt- all in my 20s. I owe Paycom the biggest thank you for changing my trajectory both professionally and personally.
Response from PaycomJun 28, 2023
Thank you for your review; we hope you continue to find success in your career!
EM
Emily
Amazing customer service
Amazing customer service
Amazing customer service. Consistent with follow-through as we set up our system for payroll. We previously had a bad experience, so this one with Paycom was a welcome relief throughout the whole process.
Response from PaycomJun 26, 2023
Thank you for your review, Emily! It's great to hear that your experience with our customer service team was easy and enjoyable. If you have any other comments or questions, you are welcome to contact us at [email protected], and we will reach out to you.
DC
Devi C.
We switched from another popular…
We switched from another popular payroll system that is having customer service issues. Paycom provided excellent implementation experts that were knowledgeable and available. Customer Service has been a breeze and very helpful in learning the system,
Response from PaycomJun 26, 2023
Thank you for the review, Devi! It's great to hear that the implementation process was easy and that our customer service has been able to help whenever needed.
PG
Pat G.
Paycom Experience
It is easy to process payroll and what use to take 2 to 3 days now only takes a couple of hours. Our employees love to have the opportunity to approve their time and checks each pay period. The implementation project manager has become a friend not just someone to do the training. The ability to customize for our company needs is a big plus.
Response from PaycomJun 15, 2023
Thank you for your review! It's great to hear our software is making the lives of you and your employees easier. If you have any questions or additional feedback, please reach out to us at [email protected].
CK
Chan K.
Intuitive and easy to use
I have been a user of Paycom's HR software for 6 months now. It has been great to work with and is very intuitive for users. I like being able to readily access my personal information and other HR related documents, forms and data. Everything flows and appears in a organized manner. It has been a great product.
Response from PaycomJun 15, 2023
Thank you for the review, Chan! It's great to hear that you're enjoying intuitive and organized software. If you have any questions or additional feedback, please reach out to us at [email protected].
JM
J M.
implementation
I recently had the pleasure of using Paycom's services. From start to finish, Paycom exceeded my expectations in every aspect of their service.
First and foremost, Paycom's user-friendly platform is incredibly intuitive and easy to navigate. It streamlined our entire payroll process, eliminating the need for complex spreadsheets and manual calculations. The interface is modern and visually appealing, making it a joy to work with on a daily basis.
Paycom's implementation team deserves a special mention. They have consistently provided prompt and efficient assistance whenever we had questions or encountered any issues. The support staff is knowledgeable, patient, and genuinely committed to resolving problems, ensuring a smooth experience for their customers.
One of the standout features of Paycom is their comprehensive suite of HR tools. From onboarding new employees to managing benefits and performance reviews, Paycom covers every aspect of human resources. It has saved us a tremendous amount of time and effort, allowing us to focus on strategic HR initiatives and employee development.
Moreover, Paycom's reporting capabilities are unparalleled. The system generates detailed reports that provide valuable insights into our payroll and HR data. With just a few clicks, we can access comprehensive analytics, helping us make informed decisions and drive business growth.
Furthermore, Paycom's mobile app is a true game-changer for busy professionals on the go. It allows me to access payroll and HR information, review and approve employee requests, and stay connected with my team, all from the convenience of my smartphone. This level of flexibility and accessibility is a testament to Paycom's commitment to meeting the evolving needs of their clients.
The absolute best feature Paycom has to offer, Beti. With approve my check, eliminates errors and manual checks.
I wholeheartedly recommend Paycom to any business in need of a reliable, efficient, and innovative payroll and HR solution.
Response from PaycomJun 15, 2023
Thank you for the 5-star review! We are happy to hear that our software exceeded your expectation and that it helped streamline your payroll process. If you have any questions or additional feedback, please reach out to us at [email protected].