PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 493 reviews with 5 stars · Clear filters
Michael M.
As our first time getting set-up with the ACA process, this webinar was very informative and helpful to resolve the issues. It's also nice to have the availability to re-watch and learn how to correct critical, important and general issues.
Response from PaycomDec 15, 2023
We're happy to hear the Webinar was helpful for training purposes! Thank you for the 5-star review, Michael! We look forward to serving your organization!
Siera
The app/desktop works well and has all I need to quickly find information on an employee. Also from an employee standpoint it gives he/she more control over their own info. Changes made are done by the individual who owns his/her own info. Easy to use!
Response from PaycomDec 14, 2023
We appreciate the 5-star review, Siera! It's great to hear our app is simplifying your payroll needs. We are happy that you are having a positive experience.
Tara
Helpful and knowledgeable Transition Specialist Representatives. User friendly system.
Response from PaycomDec 14, 2023
Tara, we're happy to hear you are enjoying our services along with our software and find it user-friendly! Thank you for the 5-star review!
HR Jinya Ramen B.
Easy to use and follow.
Response from PaycomDec 13, 2023
Thank you for the 5-star review! We're glad to know you've had a positive experience with Paycom and find it easy to use!
Lucy M.
Specialist could be more free for questions or concerns. Seem very busy and too many clients.
Response from PaycomDec 5, 2023
Thank you for the positive review, Lucy! Client service is a top priority, and we'd like to learn more about your experience. Please reach out to us at [email protected], and a member of our team will be in touch.
Jody
The transition to PayCom as a payroll service has been good. Information gathering and training started early enough that we were not rushed. Training is done in one to two hour increments so you do not lose your focus. All sessions are recorded so you can refer back to the video if you have questions. There is built in help documentation that is easy to navigate. Once you have finished training you have an assigned long term specialist team to contact that are easy to get a hold of.
Response from PaycomNov 22, 2023
Jody, we're happy to hear you've experienced a smooth, seamless implementation process! Thank you for your review and partnership!
Kelsey
Our customer service rep, Chloe, has been one of a kind. All of my questions were answered prompted by Chloe, any issues that I faced were quickly addressed and she even went above and beyond when there were issues with another vendor that was partnering with Paycom and our company. Other members of Chloe's team have been great as well, but Chloe sold the Paycom on her customer service and relatability. We moved from manual processes, and I remember being told in the first meeting, that the hardest part was going to be actually moving to Paycom, and once that decision was made, Chloe took care of the rest. We had a lot of work to do on our end with pulling reports, but the expertise of Chloe's team made sure that we had everything we needed to move forward.
Response from PaycomNov 22, 2023
We're proud to know Chloe and the rest of your implementation team have gone above and beyond to serve you and your employees. Thank you for your trust and advocacy, Kelsey!
Nicole
Great customer Service and user friendly.
Response from PaycomNov 21, 2023
We're happy to hear you're enjoying our service and product, Nicole! Thank you for the 5-star review!
