PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Branka D.
The Implementation Team made my experience great especially Valerie. I love using Paycom we use it for Onboarding, Payroll, Performance Reviews, PTO, Time & Attendance, ACA, Benefits Enrollments.
Response from PaycomFeb 7, 2024
We're happy Valerie and the rest of our team made implementation an easy process and set you up for continued success with Paycom! Thank you for letting us serve your organization, Branka!
Rovin G.
Excellent service from all the specialists or representatives that we've dealt with. They are very helpful with suggestions and troubleshooting. Check-ins are consistent as well so I think that's a great deal.
Response from PaycomFeb 2, 2024
Rovin, we're happy to hear that you’re receiving great customer service here at Paycom. Thank you for the 5-star review!
Chris K.
I am consistently amazed by the added value Paycom brings to our everyday HRIS needs. Our sales partner (Claire) is wonderful and always available if we have questions, and our Support Specialist (Kari Briggs) is extremely knowledgeable, quick to respond, and always helpful.
Response from PaycomFeb 1, 2024
We are so glad to hear you are experiencing top-notch service with Claire and Kari. Thank you for leaving us a 5-star review! We appreciate your partnership!
INNOVATIVE L.
Everyone that was on our implimentation team was very kind and patient. They were redily available for any and all questions or problems that we encountered.
Response from PaycomJan 24, 2024
Thank you for sharing your experience! Client service is our top priority, so we're happy to hear you're having a positive experience with Paycom!
Nick
We had a smooth transition to Paycom. Everyone involved was excellent. They explained everything thoroughly and where very hands on. We have been using them for a few months now and are still learning things in the system. Overall, it is easy to navigate, and we like that the employees are now responsible for submitting their missed punched and time off requests.
Response from PaycomJan 15, 2024
We're thrilled to hear your implementation team has provided you with top-notch service, Nick! It's also great to hear how Paycom is helping you and your organization become more efficient. Thank you for your 5-star review and partnership!
James L.
The amount of information available to our employees now compared to our previous provider. It is like the curtain to their time and attendance, pay, and everything else was finally removed. Their customer service is top notch, and very responsive to any inquiry we have. Our integration of Paycom was smoothy then we originally thought, and our transition team made it so much easier. We are constantly at or above a 98% Direct Data Exchange rate, which has taken all the extra workload off the HR department. The features that are offered are far superior to what we had in the past, and we are finding out that Paycom integrates with almost all the benefits that we offer which help to reduce even more workload. The App, and website are super easy to use, and the multi-language feature is top notch.
Response from PaycomJan 10, 2024
Our mission is to simplify the employee experience, and we're delighted Paycom has benefitted your organization, James! Thank you for letting us serve your organization and your advocacy!
Viola
Paycom has it all. It is a one stop shop for all HR needs from payroll to benefits to performance reviews. It's been a great experience.
Response from PaycomDec 20, 2023
Thank you for the 5-star review, Viola! We appreciate your partnership.
Denise S.
Paycom is an amazing HR/Payroll program that covers all aspects of both. From garnishments to FMLA to Tax Center to ACA, they cover it all!! The implementation was AMAZING. The support was phenomenal! Customer Support is always willing to help with a smile. Everything runs so smooth.
Response from PaycomDec 20, 2023
Denise, we are thrilled to hear about your Paycom experience! It's especially great to hear how our product and team have supported you! Thank you for letting us serve your organization.
