PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 493 reviews with 5 stars · Clear filters
Stephanie R.
Paycom simplifies daily tasks for managers, employees and administrators. I love the new BETI function that automates our scheduled payrolls. They offer excellent support through dedicated specialists.
Response from PaycomJun 7, 2024
Stephanie, we are thrilled to read your review! Our mission is to simplify the employee experience, and we're happy to hear Paycom has benefitted your organization. Thank you for the 5-star review!
Trevin S.
My experience was made great by the ease of the Paycom app. I was able to elect my benefits quick and easy. I will also add that setting up my W-2 was painless. Paycom is doing a great job with the of design and ease their app.
Response from PaycomJun 5, 2024
Thank you for sharing your experience with Paycom, Trevin! We appreciate your kind remarks and are pleased to know just how easy to use our mobile app has been!
Elise S.
Ryan and Allie were wonderful! They are very knowledgeable and eager to help. If they don't know the answer (which was rare) they will find someone who does. There were a few hiccups throughout the process, but the issues were resolved with very little headaches. I used Paycom previously and I was very excited to be able to return to them after using much larger HRIS systems and they just don't match up. The customer service is amazing with Paycom. I highly recommend them. Implementations are never fun- but I LOVED my weekly meetings- there was so much learning and laughter along the way.
Response from PaycomJun 3, 2024
We're proud of Ryan and Allie for providing you with pleasant and helpful implementation assistance. We're also thrilled to hear how Paycom has helped you and your organization thrive! We appreciate your advocacy and partnership, Elise. Thank you!
Chanda D.
Our company was in the process of selecting a new HRIS provided. Paycom checked all of the boxes that we were looking for in a new HRIS partner. What we didn't anticipate was the outstanding service that was provided throughout our implementation. Our team remained dedicated to our process and making sure that we had a smooth transition.
Response from PaycomMay 29, 2024
Chanda, we're happy to hear how Paycom has streamlined HR and payroll processes for you and your organization! It's also great to know your implementation team was helpful and dedicated. Thank you for the 5-star review!
Megan R.
From start to finish, my implementation team was so helpful and patient. Our business is unique in so many ways and they were always accommodating! The process was not only seamless for me, but for my staff as well. I cannot recommend this company and this process enough!
Response from PaycomMay 29, 2024
Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations. It's also great to hear the implementation process ran smoothly. Thank you for the 5-star review, Megan!
Charles B.
Easy transition and helpful staff
Response from PaycomMay 29, 2024
Thank you for the 5-star review, Charles! We're thrilled to know our team provided a helpful and smooth transition for you and your organization!
Jason
Paycom makes it simple to manage timesheets for employees across multiple teams and shift schedules. And the mobile app makes filing expenses as easy as snapping a selfie. Definitely a huge time and hassle saver!
Response from PaycomMay 28, 2024
We're thrilled to hear you enjoy Paycom's efficient, easy-to-use software, Jason! We appreciate your partnership and thank you for the 5-star review!
Minuteman
So far we like it! It is certainly a step up from our previous payroll system. But I must say we think the time off structure can use some work. But overall, happy experience.
Response from PaycomMay 28, 2024
We're happy to hear Paycom has been better than your previous payroll system! We appreciate your review and feedback. If you have additional comments or concerns, please feel free to reach out to our team at [email protected].
