PaycomReviews of paycom.com

Lost a great job opportunity because paycom did not finish my background check and the delay was verifying my high school. How are you going to be able to verify my college but not my high school when you need to send in a high school transcript to attend college? Started calling all of my references and old jobs immediately. They finished almost all of it in a week but never came back to my file to check off one last thing and I lost my job opportunity because of it.

Paycom is a terrible app. It's extremely slow, not intuitive, and just hard to use. The most recent update, the new paycom just made it worse.. it's terrible, but I'm forced to use it :(

I was trying to change a password and after the many steps I finally changed it. When I logged out I went to see if it worked and for some reason the password was "wrong" which I later found out was a complete lie because when I tried to change it AGAIN I tried putting the old password and it said I couldn't use old passwords but before it was saying it was wrong. So I go to actually put a new one and guess what that one was WRONG AGAIN.

We got sold on paycom with the vision that it would make our payroll and HR more automated, what we are finding out after using the system is that it actually makes it harder, causes gaps in compliance, and the services offered are not as sold. Paycom has a long way to go to reach the standards of payroll platforms like ADP, Rippling, Gusto, and many others. If you do choose to go with paycom, make sure you read their agreement which locks you in regardless of the system not functioning as it should. Like same day payroll batches, or off cycle payroll costing you each time when other platforms don't, terminated employees not receiving the correct pay due to calculation of hours not processing the way a payroll platform should, month of implementation just to spend more time throughout the year trying to fix the implementation teams mishandling, manual requirements for data feeds, among other things. I would not recommend paycom to any company or HR representative ever. Hopefully this review allows for another company not to be caught inside of a multiyear agreement with a platform that doesn't function.

We implemented Paycom with the expectation that it would save time and reduce payroll-related costs. In practice, it delivered the opposite. The system is unnecessarily complex and over-engineered for standard payroll functions, which resulted in increased administrative effort, confusion, and higher costs. Despite being quoted based on a weekly payroll assumption, the agreement itself did not clearly restrict payroll frequency, yet even basic operational changes required far more effort than anticipated. The overall experience made routine payroll processing more difficult rather than more efficient. For comparison, after switching to another provider offering comparable features and services, we were able to run payroll quickly and intuitively with minimal setup. That contrast highlighted how cumbersome Paycom’s platform was for our needs. Paycom may be suitable for organizations with large internal payroll teams and highly complex requirements, but for small to mid-sized companies seeking efficiency and clarity, it was not a good fit.

Upon TRYING to set up Paycom for a new employer I was informed that they can't use my email because I used it for a previous employer. Which means I have to set up a new email address which I will never use or look at, it will fill up with spam that I'll never read or delete. All of which will inflate Paycom's claim of providing lots of people with service as more and more people have to establish multiple email addresses because they can't use just the one email address that they need.

Stay away from paycom if you are a small business. It is full of hidden fees and the sales reps are dishonest. Unfortunately for me wound up in a 3 year contract.. according to paycom it would cost me $35000 to terminate service. Watch out!!! Stay away!!! Not to mention I Did some research and they laid off 500 employees. Honestly can't tell when I work with people there if they actually are human beings. Check reviews on other sites lots of good insights on Reddit Don't get stuck for 3 years like me on a platform that is overpriced.

Worst payroll company ever. If you’re looking for a good solid payroll company go elsewhere.