April J.
Our rep
Our rep, Megan.
Response from PaycomDec 12, 2024
Thank you for your 5-star review, April! We're glad to hear that your dedicated specialist, Megan, is providing your organization with world-class service.

Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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April J.
Our rep, Megan.
Response from PaycomDec 12, 2024
Thank you for your 5-star review, April! We're glad to hear that your dedicated specialist, Megan, is providing your organization with world-class service.
JZ
Very user friendly and great customer friendly.
Response from PaycomDec 12, 2024
We're happy to hear that your dedicated specialist has been able to provide you with world-class service and that our software has been user-friendly and easy to navigate. That's exactly what we strive for, and it's great to know we're hitting the mark for you and your organization.
Teresa Beebe G.
Paycom's payroll platform is very intuitive and easy to use. Integrating their HR platform into it, makes my job as a payroll professional a breeze!
Response from PaycomDec 12, 2024
We appreciate your feedback, Teresa, and are glad to hear that Paycom's software has been a great fit for you and your organization's needs! We aim to provide world-class service and ensure a seamless implementation process, and it's great to know that we were able to deliver a smooth experience for you and your team.
Robin N.
We started using Paycom in 2021. It's a game changer! Before that we were using Quickbooks and calculating our accruals on an Excel spreadsheet. We did have direct deposit for payroll, but mileage reimbursements were calculated by hand. People were keeping mileage logs on paper and submitting them to finance. It was arduous! It was difficult for staff members to know if they were being reimbursed and/or paid properly. We decided to hire a third-party finance company to manage our accounts, but payroll remains in-house with HR. It was a simple and money-saving transition. Additionally, Paycom is always a phone call away if there are any questions or problems. Most of the problems we have encountered were simply because we were not sure how to navigate something in the system, but the Paycom reps are always able to solve the problem on a phone call. From beginning until now it has been one of the best decisions we have made.
Response from PaycomDec 12, 2024
Robin, we're grateful for your 5-star review. It's wonderful to hear that our software has revolutionized your HR and payroll processes, transforming what was once a manual and time-consuming task into a seamless and efficient experience. At Paycom, we are committed to providing world-class service, and it's great to know that your dedicated specialist has been able to provide you with the support you need.
Moni
Paycom is a wonderful service! It’s freed up so much more time for me on day to day because it has made my payroll and benefits process so much easier.
Response from PaycomDec 11, 2024
Moni, thank you so much for taking the time to share your 5-star experience with our software! We're glad to hear Paycom has streamlined your payroll and benefits processes. That's exactly what we're here for - to help make your job easier and more efficient. We're grateful for your feedback, and we're committed to continuing to innovate and improve our solutions to meet our clients' needs.
Karen
Our experience with Paycom has been positive overall. The platform effectively meets our needs, offering the tools and resources necessary to manage payroll and HR functions efficiently. Paycom's customer service team is highly responsive and always quick to address any questions or concerns. Their dedication to resolving issues and ensuring client satisfaction stands out. We are satisfied with the service and would recommend Paycom to other businesses looking for a reliable HR and payroll solution.
Response from PaycomDec 11, 2024
Karen, thank you so much for taking the time to share your experience with our software and service. Our client service team is dedicated to providing world-class support, and it's great to know that the responsiveness of your dedicated specialist has made a positive impact on your experience. We're also grateful for your willingness to recommend us to other businesses! We're committed to continuing to deliver exceptional value and service to our clients, and your endorsement is a testament to our hard work. Thank you again, we appreciate your advocacy.
Audrey M.
Client Services are great!! I have always received the information needed on issues and all questions and concerns are resolved
Response from PaycomDec 11, 2024
Hello Audrey, thank you for taking the time to leave us a 5-star review! At Paycom, it's our mission to provide world-class service and we are glad to see your questions and concerns are always resolved.
Toni
Made changes to our annual bonus run. Needed help from support specialist. Call back was prompt and informative.
Response from PaycomDec 11, 2024
Thank you for your 5-star review, Toni. Paycom is dedicated to providing world-class service, and it's wonderful to hear that we met that standard for you and your organization.