PaycomReviews of paycom.com

Too hard to correct and takes precious TIME

Not intuitive nor clear

Tried to get in to log my hours, said my credentials are wrong for no reason. Tried to recover username because thats the only thing i didnt remember, it sent me my email which didnt work. I still cant get in.

If you are thinking about using this company, DON'T!!! Run before you get locked into a 3 year contract you have to pay to an outrageous amount to get out of. They will hit you with EXORBITANT fees and then tell you "sorry you signed the contract". This is the WORST company I have ever worked with and if I could I would give 0 stars!!!

Avoid at all costs signing their ridiculous contract! They lock you in and if you leave they strive to hold you to paying what you would have paid over the term of the contract. Sales does what sales does and overpromises as the actual product and support under delivers. The implementation was touted as fantastic and Paycom would do 80% and the client 20%. Over 20 meetings, numerous forms later, we have consistently discovered mistake after mistake. We have had to continually correct what they set up poorly even though we provided the correct information. We lack trust and confidence that what is being done is done right, and fully regret our decision to switch to Paycom. As a smaller business, this has been time consuming, exhausting, and a waste of our time.

Had to use them as a third party service to complete a background check. It requires a picture of your license but I accidentally picked the wrong photo but it took it anyway and there was absolutely nothing I could do to change it. The entry screen ceased to exist. I feel like being able to edit the photo is an important feature but evidently no one considered that when writing the code...

They have terminated my account for one week just because the address was wrong by one number only so I fixed it and than they reopened my account and said everything was fine and the same day they terminated my account and I lost many customers. What a trash company

The new changes in the app have made it next to impossable for me to use. I would have rated it 5 out of 5 before the changes. App is way too busy and very confusing for me.