Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
paycom.com
Website
paycom.com
Category
HR & Recruiting
Location
Oklahoma City, Oklahoma
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Cristina has been amazing and willing to attack any goal we are trying to achieve. If unable to achieve she will always have a plan B ready to go. Paycom system in itself has been a total game change for our admin and most importantly our employees. So happy we decided to move from our old payroll system and be a part of the Paycom team.
Response from PaycomMar 12, 2025
Michaela, thank you for taking the time to leave a 5-star review! We are delighted to hear that our solution has changed the game for your administration and employees, and that your dedicated specialist has been there for you every step of the way. Thank you for choosing Paycom, and we look forward to continuing to provide you with world-class service!
BR
Brent R.
Adaptability to Changing Needs
Paycom is responsive and flexible when extraordinary circumstances arise. They continue to tweak/upgrade their offerings as times and needs change. We have been a client for 12+ years and a consistent theme is their ability to adapt with the times.
Response from PaycomFeb 28, 2025
Brent, your experience is a testament to the world-class service and innovation we strive to provide every day. We appreciate your review and look forward to continuing to provide you and your organization with the same level of excellence!
TS
Tyson S.
Paycom – A Game Changer!
Switching to Paycom for our HR and payroll needs has been an absolute game changer! From the very start, the implementation process was smooth and seamless, thanks to the incredible support from Adam Ramaley and Lauren Johnson. Their expertise, patience, and dedication ensured a hassle-free transition, making what could have been a stressful process feel effortless.
Since implementing Paycom, we’ve already saved hours on administrative tasks through automation and streamlined procedures, far surpassing the efficiency of our previous HRIS. Payroll is now simpler and more efficient, benefits administration is quick and user-friendly, and we’ve been able to go almost completely paperless.
Beyond the software, the support from Paycom’s team is top-notch. Our dedicated specialist, Brooklyn Lino, is always quick to respond, incredibly knowledgeable, and ready to assist whenever needed. Every Paycom representative we’ve interacted with has been professional, enthusiastic, and truly passionate about their work, making us feel like a priority every step of the way.
If you're looking for a modern, intuitive, and highly effective HRIS, I highly recommend Paycom. It’s more than just software, it’s a partner in efficiency and success!
Response from PaycomFeb 20, 2025
Tyson, we're thrilled to hear that Paycom has been a game changer for you and your organization. It's great to hear that your dedicated specialist is providing world-class service to ensure a seamless transition and ongoing success. We're proud to have helped you streamline your HR and payroll processes, and we're grateful for your trust in us as a partner. Thank you for your 5-star review!
KT
Kirsten T.
We recently made the switch to Paycom…
We recently made the switch from Paycor to Paycom, and I am very thankful to now be working with an organization who cares about our user experience in their platform. The system has a ton of capability and there is a lot to learn, however, the implementation team has been patient and thorough in helping us through an admittedly tough process.
Happy to refer others to Paycom for their payroll/HRIS needs.
Response from PaycomFeb 5, 2025
Kristen, we're thrilled that you made the switch to Paycom and are grateful for your kind words about our implementation team. We're proud to offer a platform that prioritizes user experience, and it's wonderful to hear that you're already seeing the benefits. Thank you for being willing to refer others to Paycom - we appreciate your trust in us and look forward to continuing to support you in achieving your HR and payroll goals.
AN
Andrea
I work fast and paycom makes it easy…
I work fast and paycom makes it easy for me to do so, I love the custom reports. and how easy is to make something automatic.
Response from PaycomJan 30, 2025
Wow, thank you so much for sharing your experience with Paycom! We're thrilled to hear that our platform is helping you work efficiently and save time. Our custom reports and automation features are designed to make life easier for busy professionals like you, and it's great to know they're meeting your needs.
SG
Stacy G.
My employer uses paycom
My employer uses paycom
Let me tell you this
Paycom is the best don’t look to the rest
A fantastic service I log in an out correct my time card request vacation make a budget and much much more so easily very friendly user even for me I hardly know anything about computers I never even once had a problem with paycom so I never had to call customer service paycom is ahead of the game few of my colleagues had to call paycom they basically said the customer service are very friendly very professional and solved the problem very fast and promptly with no issues if I can give paycom 5 star is not enough I should give them 1 million stars
Paycom thank you for all you do
Please keep the good an beautiful work
Response from PaycomJan 27, 2025
Thanks for taking the time to share your 5-star experience with Paycom, Stacy! We're thrilled to hear that our platform has been user-friendly. That's exactly what we strive for - making HR and payroll tasks a breeze for everyone. It's great to know that you've been able to log in and out, correct your time card, request vacation, and even make a budget without any issues. And, it's fantastic to hear that your colleagues have had positive experiences with our customer service team too! We're proud of our dedicated specialists for providing top-notch support, and we're glad to hear that they've exceeded your expectations.
CO
Consumer
Paycom
Paycom, makes your work life a little easier from clocking in and out on your phone to requesting PTO. I have enjoyed using this program. Keep up the good work.
Response from PaycomJan 20, 2025
We appreciate your feedback and are delighted to hear that our software has successfully streamlined your workflow and enhanced your user experience. Your input is invaluable in helping us continue to innovate and deliver exceptional features that meet the evolving needs of our users. Thank you for your 5-star review!
KM
Kris M.
The staff is amazing.
The staff is amazing.
I have the pleasure of working with Mike Runyan and Derek Adkins who are the best to work with. They are attentive, compassionate and very knowledgeable.
Response from PaycomJan 17, 2025
Hi Kris, we're thrilled to hear that our team has exceeded your expectation. We hold our team members to high standards of service and knowledge, and it's wonderful to hear that they've met those standards. Thank you for you advocacy!