PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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TC
I’ve been very satisfied with my experience. Everything I need is at my fingertips
Response from PaycomJan 2, 2026
Thank you for your review! Our goal is to provide a single, streamlined software that puts all the tools and information you need at your fingertips, making it easier to manage your workforce. Your experience is a direct result of our efforts to deliver on this promise, and we appreciate you taking the time to share your experience.
David S.
I’ve learned a lot with this team. They bring out the best in me, make challenges manageable, and genuinely support growth and collaboration.
Response from PaycomDec 9, 2025
David, it's wonderful to hear that your dedicated specialist has had such a profound impact on your growth and success. At Paycom, we're committed to providing world-class and dedicated service, where our team members become an extension of your team, working closely with you to understand your unique needs and challenges. It's clear that your specialist has helped you unlock your full potential. Thank you for your 5-star review!
Les W.
Working with this team was way easier than working with previous platforms
Response from PaycomDec 4, 2025
Thank you for taking the time to share your experience, Les! We're glad to hear that your dedicated specialist has made your HR and payroll experience easier compared to your previous providers. We appreciate your 5-star review.
Niesha H.
I’ve worked with PayCom in the past as I collected data for the payroll team but in this role, I’m more hands on as THE payroll analyst for my company. First of all, from an employee side, everything is user friendly on the app. I love that I don’t have to go searching for things. From the employer side, they’ve been so open to suggestions and feedback. I will say, “I wish there was a way to do x, y, z…” and lo and behold, there IS! I had my first virtual training with Aly since I’m new to this position and she was super helpful. I had some new questions for Kenya and she was ready and available to help provide support. I highly recommend.
Response from PaycomNov 28, 2025
Niesha, we're thrilled to hear that our mobile app has continued to impress you, including in your new role as payroll analyst! Your feedback is invaluable to us, and we're glad to hear that your dedicated specialist has been responsive to your suggestions and questions. Thank you for taking the time to share your experience and for recommending Paycom to others. We appreciate your 5-star review!
Gregg V.
Love the app and the visibility it provides
Response from PaycomNov 26, 2025
Thank you for sharing your enthusiasm for the Paycom app! We're thrilled that it's providing you with the visibility you need to stay on top of your HR and payroll tasks. Our goal is to empower users like you with the tools and insights to manage your workforce with confidence, and we're glad to hear that our app is helping you achieve that.
Sophie C.
Having someone who knows the system in and out to train clients.
Response from PaycomNov 26, 2025
We're glad you've had a positive experience with your dedicated specialist who has helped you tailor our solution to meet the needs of your organization. We're committed to continuing to provide dedicated support to help you achieve your goals and maximum ROI. Thank you for your 5-star review!
Marissa
I like Paycom because it is easy to use, and the Paycom specialists are always helpful. If I can't find a solution to a problem, they are always there and willing to be helpful. I know I can always depend on my Paycom specialist to be available when needed.
Response from PaycomNov 26, 2025
Marissa, thank you for sharing your positive experience using Paycom. We're glad to hear that our comprehensive and intuitive software has made a significant impact on your organization. Your dedicated specialist is committed to providing world-class support and ensuring that you have a seamless experience with our software. We appreciate your trust in your specialist and are proud to have them as an extension of your team, always ready to help when needed.
SMSharp
We have used Paycom as our payroll processor for the past 12+ years. The experience has been wonderful. Professional, accurate and complete support when needed. Software is cutting edge. Feel confident that we are providing our employees with the best payroll solution. Would not consider another company at this point.
Response from PaycomNov 26, 2025
We're honored to have been your trusted payroll partner for over 12 years and are thrilled to hear that our software has consistently met your high standards. Your confidence in our ability to provide accurate, complete and professional support is a testament to our commitment to delivering world-class service. We're proud to offer an innovative solution that empowers you to deliver the best possible payroll experience for your employees, and we appreciate your loyalty. Thank you for being a valued client!
