Sheela
Big Scam
Same complaint as others. $250 drafted right out of my account. Hidden fees are bad business especially when it’s that big of an amount. We should get a group together and sue this fraudulent company.

The Most Trusted Logistics Payment Platform
PayCargo (paycargo.com) has 452 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Miami, Florida
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Administration & Services · Largo, Florida
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Administration & Services · Miami, Florida
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Administration & Services · Jacksonville, Florida
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Showing 36 reviews with 1 star · Clear filters
Sheela
Same complaint as others. $250 drafted right out of my account. Hidden fees are bad business especially when it’s that big of an amount. We should get a group together and sue this fraudulent company.
Carolina T.
I hate PayCargo. My logistic company insists in using this company to process payments and it drives me crazy. They tried to charge me $240 annual fee just so I can pay invoice. Their ads states "save money with no more costly wires"but it's infinitely cheaper to make a wire than to use this site. I really wish they didn't exist.
J D.
They charged 250$ without email notice and i am not aware of them when i signed up. I will complaint to BBB as well. They already charge every transaction that should be enough. Hidden annual fee scam for a big company =(
Ares T.
Just as others mentioned, fraudulent service. Had no idea of their annual fees until too late.
Customer
Scam company. They bury their $250 annual fee in their service contract in hopes that no one will see it upon sign up. That type of fee, like all other fees ($7.50 per transaction) , should be listed as #1 on the service agreement. It should be in large letters, so that everyone can see it and have the opportunity to not agree to it. Hiding the fee pages down is intentional unethical behavior. This should not be tolerated by anyone. They also they say they send out an email 30 days prior to charging, that is also a lie, I received no such email.
Max M.
I received my SCAM email from these thieves with their hidden $250 "automatic annual renewal fee". Used them once, and I hope they are out of business soon. I encourage others to take the time to report scammers like this on review sites.
Response from PayCargoAug 26, 2020
Thank you for your feedback. When registering an account with PayCargo the customer must agree to our terms and conditions. Our annual fee is described in line item 6 in section 10 (labeled "Fees"). As a courtesy to our customers, we send an email 30 days prior to the debit explaining the upcoming charge along with an invoice. We'd like to add that the annual fee is also visible as a scheduled transaction in the transaction queue 30 days before debiting the customer's account. Therefore customers have the opportunity to call or email us prior to the scheduled date of the debit to cancel their account. You may find our terms and conditions linked here: https://www.paycargo.com/termsandconditions.cfm#/termsandconditions If you have any additional questions, please feel free to reach out to us via email [email protected] or via telecom 888-250-7778
TRACY B.
This company is not 24/7. Paid an invoice via wire ( same day ) yet to be released from there little hold. Hard to reach them by phone or email. I really think this website is a waste of time and money. customer service is the worse ( friendly ) but the staff seems clueless. Money is in their acct and yet to release funds. very frustrating and not a useful website! I think this system should be discontinued!
Response from PayCargoAug 26, 2020
Thank you for your feedback. We are currently reviewing this case, and will reach out to your company with our results. If you wish to follow up at any point, you may reach us via email at [email protected] or via telecom at 888-250-7778.
Enrique V.
You would think you would change your business model after so many complaints. I would have continued using their services if it wasn't for this hidden fee.
Response from PayCargoAug 26, 2020
Mr. Vazquez, thank you for your feedback. When registering an account with PayCargo the customer must agree to our terms and conditions. Our annual fee is described in line item 6 in section 10 (labeled "Fees"). As a courtesy to our customers, we send an email 30 days prior to the debit explaining the upcoming charge along with an invoice. We'd like to add that the annual fee is also visible as a scheduled transaction in the transaction queue 30 days before debiting the customer's account. Therefore customers have the opportunity to call or email us prior to the scheduled date of the debit to cancel their account. You may find our terms and conditions linked here: https://www.paycargo.com/termsandconditions.cfm#/termsandconditions If you have any additional questions, please feel free to reach out to us via email [email protected] or via telecom 888-250-7778