Pay1040Reviews of pay1040.com

PLEASE DO NOT USE H&R BLOCK OR PAY1040…If i could give it a zero i would. I paid my taxes through this service in April and now we are almost in July and i got a letter from the IRS saying i have a open balance with them that is collecting interest. Please do not use this service. Not only do they charge a 40 dollar service fee for a service they are clearly not completing but they will not answer your countless emails or phone calls. Oh, and by the way the money came out of my account already, guess its been stolen. H&R block should be liable for this because they promote Pay1040’s services….Also when you call the IRS to explain whats going on they just tell you to call Pay1040… even though you explain they dont answer…

DO NOT USE!!!!! just received IRS notice that payment has NOT been received, yet the payment is on my credit card. have been on hold for over 70 minutes as I write this review… what an absolute disgrace! does anyone know the next step in the process of proving to the IRS that payment was made? and shame on H&R Block for encouraging the use of this company while telling their customers that it is safe and reliable - will not be going back to H&R Block again !! the review should get ZERO stars if it were possible! any assistance/ advice would be greatly appreciated with this horrible and I would think illegal company. * UPDATE- just as others have experienced I waited for over 2 hours (2hr 12 min to be exact) and a recording came on with the message- “your call cannot be completed at this time, please call again in the future”

Used service to pay my taxes and just received a notice 2 months after payment that the IRS never received the payment that I have made.

I paid my taxes when filed in April and they weren't applied. I recieved a notice from the treasury and contacted the company via the website with no response. I've called several times and the customer service line hangs up on me each time.

I used this service to pay may taxes in April 2023 and in June 2023 I rec'd a notice from the IRS stating they haven't rec'd my funds and have assessed interest and late fees. Intuit shows it as paid, but the IRS sees it as "processing" meaning Pay1040 has the payment but they haven't released funds to the IRS. I've tried to email Pay1040, but no response. I've tried to call about 6 times from 1.5 hours to 3 hours on hold before hanging up. They are taking money and drawing interest on it before they release it. Do NOT use this service.

I tried to pay my taxes through them. They took my money but I received a notice from the IRS saying it was never paid. Their customer service system hung up on me ten times before putting me on hold for over three hours... I will NEVER use this service again.

I paid my taxes through Pay1040 on 17 April 2023 and got the confirmation email. About 2 weeks ago I got a payment notice from the IRS stating they never received my payment. I contacted the IRS and they said they could not find my payment so I should call Pay1040. I tried calling them 5 times, being on hold for over 30 minutes without someone trying to help or just put down the phone. I filled in a form on their website for them to call me and got a message stating they will be in contact after 24 hours, it has now been 72 hours and still nothing

DOESN'T WORK: HR block uses this service to send estimated tax payments however the pay1040.com doesn't create any receipts, and so none of the thousands of dollars of estimated tax payments are registered by the government, effectively blowing money into the wind. When creating an account as advised by HR block, none of the past transactions are visible, though the money is gone from the checking account.