Pay1040Reviews of pay1040.com

Don't bother with this scam group. Some genius at the IRS thought it would be a great idea to use these knuckleheads. What of time. Poor customer service and your money is all they care about

similar to other customers, IRS did not receive payment that was submitted via pay1040. Tried to look up my activity history ( used them in the past ) no history on my account ( I have confirmations ). Phone service is automated and the e mail contact form is buggy and does not always work. I suggest you avoid this company it is not concerned with customer experience or accountability.

it is a scam company. I processed with them my 2022 tax payment on March 25/2023 and I received on June 5/2023 a CP14 notice letter from the IRS with an amount owed. I am trying to reach pay1040 several times by phone and email unsucessfully. After a long waiting they hung up the calls and never answer the emails. I contacted the IRS claim resolution office and they said to me I am still responsible for the payment, including the assesed penalties and interest accumulated. Stay away from that scam, fraudulent company.

Hello, So I was having the same issue as everyone is reporting. I was able to solve the problem with the IRS. 1. Call Taxpayer Advocate Service (they're part of the IRS) @ 877-777-4778 (this was on my original CP14 letter) 2. I told the IRS about the situation and they asked for my personal information 3. They said they received the payment but didn't post it to my account somehow, but they saw I had no balance. 4. I asked them to please send me a letter proving this balance was 0. I would like to blame pay1040, but it seems the IRS admitted they made a mistake and sent me a balance due when I had no balance.

I was charged the convenience fee twice. I submitted a request via their website which promised a response within 48 hours. I did not receive a response and it has been more than 2 weeks. I filed a dispute with my credit card company and resubmitted a request to pay1040. You cannot reach a live person or even find an address to send proof to remedy an error. Very disappointing. I do not recommend pay1040.

I paid my taxes using Pay1040 thru Turbo Tax, I used my credit card and saw it on my statement in April. I thought everything was good, until I got a nonpayment notice from the IRS in June. I disputed my charges with my credit card. Pay1040 refused to refund my money. I went back to the IRS and paid my taxes plus late fees from my bank account this time. Still trying to get ahold of Pay1040. I held for 4 hours one day and over an hour several times. I have tried all hours of the day and night. This is ridiculous!! I just want my money back! I can’t believe the IRS is still using them as a payment processor!

Same as everyone else! On hold forever and just hangs up! I just got an email from them today confirming a payment that I supposedly just made. Which I have not! This seems like a scam!! I better not have any money coming out of my account or I will sue!

Just like everyone else here. It’s claims they didn’t receive my payment. Been trying to call them for days and can never get through to anyone