Pay1040Reviews of pay1040.com

You cannot reach them, they never answer the phone, when i tried their online form - it bounces ! The should not be an IRS approved company. I need help, our payment has not been applied to our taxes.

These people do not respond to questions. I used them on 4.7.2024 and they charged my taxes twice to my credit card. I just went online to follow up again after I submitted my question on their site I receive a message on my email that the message was undeliverable. These people stole me. I want my money back.

Made my payment with them on april 15 at 12am and on my irs account it says that the payment was made on April 17, 10 days later it still says payment pending on irs. Worst service no answers or reply from email. Avoid at all cost!. Wish i checked all this review before using but irs recommended me them soo this is ridiculous.

ZERO stars! This is the worst experience. The IRS still hasn't credited my 2021 tax payment made through Pay1040.com on 4/17/2022. I am not sure how it is they managed to mismanage this many tax payments judging by other reviews. I will NEVER use this site again.

I would leave 0 stars if I could. I paid my taxes through this company which was on IRS website as authorized to take card payments. Paid. The payment cleared Jan. 18th get a letter in the mail saying IRS hasn't received payment and that they are going to levy against me. No body at Pay1040 will answer emails or phone. IRS says nothing they can do. They didn't receive. Payment. It's their own sponsored company on their own site. So you would think it's better them two not me. They are demanding their $1100 and now I need to file fraud charges on my card. Such BS. I love paycheck to paycheck. Here let me just pull another $1100 out whatever organ I can sell..

never use this company they will lose your money !!!

They stole my money and won't answer any support emails or calls. I sat on the phone waiting for the worst people in the world (IRS) only to find out it was this companies fault. I am lucky I paid with CC so I can file a claim. Buyer beware.

Horrible - so much worse than calling the IRS itself. Hold times are multiple hours with the lousiest most insane hold music ever invented. The website is slow if it even works. Password reset does not work at all. No help, no customer service, nobody gives a damn. This is a complete and total failure to the taxpayers. The government should at least find a vendor that can do the job efficiently instead of going to the lowest bidder in a backroom deal. Stay FAR away from Pay1040! The CEO should be arrested for malfeasance.