Sarah S.
Neus was great with my cat
Neus was great with my cat, Seth. Very reliable and cleaned up so ell too. She has helped me out before and I can't recommend her highly enough.

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sarah S.
Neus was great with my cat, Seth. Very reliable and cleaned up so ell too. She has helped me out before and I can't recommend her highly enough.
Claudia Maria Alejandra P.
No puedo decir mucho por qué soy nueva en esto y me gustaría conocer más para calificar mejor.por que veo que da resultados positivos
Shandy S.
this book is so cool
Leslie
Reliable and received daily communication
ALBERT A.
The booking was very easy to arrange. Our pet sitter, Monica, was amazing. Looking to book again in the near future.
Mrs Marissa J.
I’m really disappointed with my experience. I booked this pet sitter five months in advance to ensure my cat would be taken care of while I was away. Everything was confirmed. We had agreed on a time to meet, which she cancelled an hour beforehand, then said she would be able to reschedule later, which we both agreed on. She messaged me again at the time she was expected at my house and said it wasn't worth it as Pawshake would take too much commission and her hourly rate was not enough. Well she did have 5 months to work that out but left it until the day we were to meet. Having such a long-standing reservation fall through was stressful and left me scrambling to find a replacement. Based on this experience, I would not use Pawshake in the future.
Response from pawshake.comNov 28, 2025
Hi Courtney, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the stress this caused while preparing for your trip. We do want to clarify how Pawshake bookings work so future owners have the right expectations. A booking is only considered confirmed once payment has been made through Pawshake and a booking number has been issued. In this case, no payment or booking number was ever created, so the reservation was not considered confirmed in our system. We also understand there was discussion about paying the sitter directly to avoid service fees. While we appreciate you were trying to find a quick solution, off-platform payments aren’t permitted under our Terms of Service. This is because they remove all protections for both pet owners and sitters—including the Pawshake Guarantee, secure payments, customer support and booking records—which are only available for bookings completed through Pawshake. We do hope you’ll consider giving Pawshake another try in the future. When bookings are completed through the platform, owners receive clear confirmations, full support and access to our trusted sitter community. If you ever need help choosing or confirming a sitter, we’re always here to assist. Kind regards, Jack Pawshake Support
Els B.
Prima systeem betreffende reserveren , kennismaken en fotomomenten op tijdens uitlaten
Marianne W.
Tiana the dog whisperer was lovely with my dog Lily. From our first contact she went above and beyond to make sure our experience was seemless and outstanding. I was away for several hrs and she visited fed and reassured my dog. Could not be more impressed and grateful. Great work Pawshake!