pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Tanya N.
Nov 30, 2020
Zuverlässig
Perfekt, wenn man seine Tiere in Sicherheit haben will ;-)
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Natalia Y.
Nov 30, 2020
Sehr hilfreicher Tierbetreuungs-Service
Sehr hilfreicher Tierbetreuungs-Service. Wenn man in Not ist und dringend einen Tiersitter braucht, ist man hier richtig. Die Plattform ist selbsterklärend, die Kommunikation und Abwicklung waren top.
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Jemma van Diemen de J.
Nov 30, 2020
Great experience using Pawshake app
Great experience using Pawshake app. Our first doggy day care experience went really well. Will use again.
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Keith J.
Nov 27, 2020
Best Service providers!!
Best Service providers!!
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Jason
Nov 23, 2020
Run! Toxic Culture
I gave Pawshake a bad review after working with them for over five years and they responded that my "application" did not meet their requirements. In other words, they just outright lied here to make me look dodgy and themselves look better. This is exactly the sort of systematically terrible behaviour I've put up with from them for half a decade. They will no doubt write another lie beneath this. Don't believe it. Just get away from this company as quickly as you can and stay away. They are toxic.
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PD
Nov 23, 2020
To Pawshake founder,
To Pawshake founder, Please train your support staff to sound more sincere and helpful instead of giving sarcastic tones. Petsitters are your partners, not your servants, we don't need lectures from your support staff.
Response from pawshake.comDec 1, 2020
Hi PD, Thank you for your feedback and we're sorry to hear you did not have a positive experience with our support team. We want to assure you that our pet sitters and pet owners are all important to us. We have also reviewed the communication with the customer service rep and we are sorry if it seemed sarcastic. It was certainly not our intention. Kind regards, Pawshake Support
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Courtney W.
Nov 20, 2020
Good Job
I have several, big, well behaved dogs that I love bringing out here.They are spayed and neutered and as I mentioned well behaved. I'm also a leave no trace behind kind of guy Great asset to the city, centrally located and convenient to reach It is summer and the rattlesnakes are out, protect yourself and your pets
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Therese
Nov 20, 2020
VERY SATISFIED!
The pet sitter has been superb in taking care and in feeding my fur babies! Aside from getting photograph updates and constant reminders, I am also grateful for their dedication and patience!
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