pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

Directions Website

pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Services, California

Directions Write a review

pawshake.com reviews

6,520 approved reviews, newest moderated first

Catherine C.
Nov 29, 2021
I have been very happy with my cat…
I have been very happy with my cat sitters so far - the communication has been excellent, and the cat sitters have been very friendly and helpful.
Report
Melanie Z.
Nov 29, 2021
Pawshake est genial, n'hesitez pas
Pawshake est genial. Voila 4 fois que je passe par le site quand je dois m'absenter a l'etranger et je suis entierement satisfaite. Notre cocker Lola adore aller voir Elodie (et son bulldog) et lui fait la fete a chaque fois ... la preuve qu'elle y est bien! Bravo et felicitations, je recommande hautement de passer par Pawshake.
Report
skykemea
Nov 29, 2021
Very good experience
The cat sitter I found was very friendly and already had lots of positive reviews. We had a meet and greet before booking and while I was away I got daily updates with some pictures. Will definitely use again next time I need someone to take care of my cats!
Report
Kirsi U.
Nov 29, 2021
Hyvin meni ja Kunkku-koirani tykkäsi
Hyvin meni ja Kunkku-koirani tykkäsi. Lähti juoksujalkaa ja lenkin lopuksi pesi Riinan naaman. Emäntäkin tosi tyytyväinen ja helpottunut, kun Kunkku pääsi turvallisesti lenkilleen. Yhteistyö Riinan kanssa sujui hienosti. Kiitos Riina.
Report
Sally P.
Nov 29, 2021
I was very anxious about leaving my…
I was very anxious about leaving my puppy for the 1st time but Sarka was so obviously a dog lover and Gi Gi was at ease with her from the start. I took her to meet Sarka before so that she was familiar with her and her home. She updated me everyday to put me at ease. When I picked her up it was obvious that she had been settled whilst there. I will use Sarka again. Highly recommended.
Report
Emma
Nov 29, 2021
Enismmäinen kokemus lemmikinhoitajan palkkaamisesta
Uudelle paikkakunnalle muuttamisen jälkee oli tarve saada lemmikinhoitaja kissalle, kun en tuntenut vielä ketään joka olisi voinut auttaa asian suhteen. Pawshake oli helppo ja luotettavan oloinen palvelu joka pisti silmään. Hyvä hoitaja löytyi nopeasti ja kaikki sujui mukavan helposti ja rennosti, maksu ja viestittely kävi kätevästi ja hoitaja jätti raportit Pawshake viestien kautta joka päivä. Olen oikein tyytyväinen Pawshake käyttäjä ja tulen käyttämään palvelua varmasti jatkossakin.
Report
Paul
Nov 28, 2021
Pawshake is only as good as its…
Pawshake is only as good as its members. After being told yes no problem and not hearing from them we chase for 3rd time to be told change their mind. A waste of 3 days searching
Response from pawshake.comNov 29, 2021
Hi Paul, Thanks for your email, and I'm so sorry to hear that you had this experience. We have had a look through our customer support records but can't find a reference to the issue. If you have a moment, could you reach out to us at [email protected] so that we look into this issue? We'd really love to help you and find out what happened to the pet sitter you reached out to, as we expect a higher level of service from all our pet sitters and certainly do not want to see you left in a difficult situation. Thanks again for taking the time to write a review, we're looking forward to hearing from you soon. Warm regards, Jack Pawshake Support
Report
Melodee L.
Nov 25, 2021
I will use again for sure!
Very happy with the service. I will use again for sure!
Report