pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Alessandra M.
Jun 30, 2022
Consigliata
Grazie a Pawshake ho trovato una persona super disponibile, precisa e attenta per il mio gatto. La piattaforma è facile da usare, intuitiva e immediata, il pagamento veloce e sicuro. La consiglio!
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Jean-François C.
Jun 30, 2022
D'excellentes vacances!
Notre chien a été gardé dans les meilleures conditions possibles. Nous avons ainsi passé d'excellentes vacances - et lui aussi!
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LJ
Jun 27, 2022
It's a nice concept but my dog…
It's a nice concept but my dog repeatedly had bruises after one of their dogsitters visited my house. And she only has 5* reviews. I don’t know what happened when she was here but my dog was very upset afterwards. The dogsitter was also repeatedly late, meaning that my dog was left home alone for longer than she is used to or is good for her. This bad experience has put me off using pawshake (EVER) in the future. I also had to change the locks to my house.
Response from pawshake.comJul 8, 2022
Hi LJ, Thanks for your message and honest review, we're so sorry to hear you've had this negative experience! We can't locate your account information or a reference to an incident like this in our customer support database, can you please write to us with further information? We want to help you out and investigate as soon as possible, so if you could get back to us that would be great. Warm regards, Jack Pawshake Support
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customer
Jun 27, 2022
Pawshakes
We needed someone to look after our dog during our motorhoming holiday as we were on a dog free boat trip for the day. we left our dog with the sitter and she kindly returned her to us in the car park as we got off the boat. This enabled us to have a drink on the cruise and not have to drive to collect our dog afterwards. It all worked like clockwork and we had a stress free day knowing our dog was being cared for.
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Covens S.
Jun 26, 2022
Fijne en correcte dame
Fijne en correcte dame , die mijn huisdieren heeft verzorgd , een aanrader !
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Raymond E.
Jun 24, 2022
Excellent service, very pleased with our pet sitter
Our first time using a pet sitter, very pleased with the service provided, will definitely be using them again
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Helen H.
Jun 24, 2022
Pawshake
I found Pawshake to be very user friendly. All dealings are funnelled through the portal so it is quick to find verified sitters in the area and there is a flexible cancellation policy.
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Jim G.
Jun 24, 2022
Adrien took really good care of our dog…
Adrien took really good care of our dog Lola. By the pics he sent and some small movies we saw she was really happy playing. Also their own dogs worked wonderfull. We will defenitely use Adrien again if the opportunity calls for.
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