pawshake.comReviews of pawshake.com

This app is amazing! Find safe, happy places for your pets to be, home from homes. App for pet lovers!

Jeg kendte ikke Pawshake, men fortryder ikke at jeg har prøvet det. Jeg havde en rigtig god oplevelse med at få passet min hund. Pawshake har desuden gode råd til, hvordan man bedst håndterer kontakten mellem dyreejer og dyrepasser. Jeg har kun prøvet Pawshake en gang, men gør det helt sikkert igen.

Heel tevreden! Communicatie vooraf en oppas is uitstekend!

I recently had an unfortunate experience with Pawshake while looking after a dog. Prior to taking up the responsibility, I had met the dog and the family, and I was given specific instructions about the dog's preferences. According to the owner, the dog loved being outside and disliked being indoors. He wasn't much into attention, preferring only some bonding strokes, and he rarely barked, except when seeing a fox. Additionally, he had a peculiar eating schedule, preferring to eat at 11 pm at night. With these instructions in mind, I offered the owner the option of letting the dog come for a trial period before committing to the full 30-day boarding, but unfortunately, this was not taken up. The real trouble began on the first night when the dog cried, howled, and barked incessantly throughout the night. I immediately contacted Pawshake for assistance. However, their response was disappointing. They advised me to find a kennel for the dog and also suggested that I reach out to the owner. They claimed that they couldn't arrange for another sitter without the owner's approval. So how me speaking to the owner would make any difference if they need the approval from him firsthand.This lack of immediate help and support from a platform that offers pet-sitting services worldwide is disheartening, especially when there's a distressed animal involved. What adds to the frustration is that it seems Pawshake's customer service team only has one person, named Sam, who responds during the night for UK-based sitters since they are based in Australia. This limited support during crucial times is unacceptable, considering the platform's global reach. As the days progressed, the dog's nervousness and anxiety persisted. The owner later revealed that the dog had previously been boarded at kennels, which I think may have contributed to his fear and uneasiness. Pawshake hasn't been proactive in providing assistance or solutions to reach the owner and find an alternative sitter. The situation is concerning not only for the dog but also for my own family. I have a five-year-old daughter, and I am worried about her safety when playing in the garden, as the dog has growled at her on a few occasions. The lack of intervention from Pawshake and the continued distress of the dog are affecting my own well-being as well, as I have to stay awake at night to ensure the dog doesn't disturb my neighbors, who have already lodged complaints. In conclusion, my experience with Pawshake has been disappointing and worrisome. They have failed to provide adequate support in a distressing situation, and their limited customer service availability is a major drawback. I would caution others to be cautious when using this platform for pet-sitting services, especially when dealing with sensitive or challenging situations.

Simple App and works. Good policy regarding reservations and transferring money between customer and petsitter. We are very happy.

Je suis très satisfaite de pawshake, c’est le mieux que j’ai trouvé en ligne comparé à d’autres. Site très bien fait, simple d’utilisation, paiement sécurisé. Je recommande pawshake pour trouver un pet sitter.

Super experience. We found the perfect dog sitter, and payment with option to cancel via Pawshake is a bonus.

Caterina è una persona fantastica ed empatica...subito in sintonia con la mia gatta...ci siamo trovate benissimo. Molto precisa, affidabile e puntuale.