pawshake.comReviews of pawshake.com

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I am dissappointed with Pawshake and the way the situation has been handled. Pawshake has been raising their service fees quiet fast. So they reached 19% fee, which is a lot when you price the service for a dog sitting. I have recieved a reservation from repeated owner and as I saw the service fee being increased, I have proposed him to pay offline. I do admit my mistake in that case. So spotted by algorithms (?, no actually it was not the algorythmes as we found out later), Pawshake blocks my profile and informs me that I breached the rules. They also say - it may have been missunderstanding maybe (oh we still think algorythmes here..), so please ask the owner to re-book the reservation and your profile will stay under supervision. Basically, they proposed - correct your mistake, this reservation has to be made online, and your profile stays under supervision. OK, fair enough. I do, as I told to: admit my mistake, ask the owner to re-book the reservation and show all my 'understanding' of the error, I committed. The owner even booked extra night! After the reservation is terminated, Pawshake cashes in on my reservation (which was re-established, following their advise) and BLOCKS my profile. I write to the Customer Support , asking - why?! I have done all you asked me to do.. Nahh, says Pawshake, we decided not to re-install your profile.. besides, they send me the screenshorts of my PRIVATE messages /exchanges with the owner where, yes, you see the text. (oh not the algorythmes!). So why dont you just block me instead of asking me to re-make the reservation, so you can earn the money on me and still throw me away? Dishonest. And the platform reads your private messages.. really?! very dissappointed with how the case is handled. I had a history of great reviews from multiple happy owners . Everyone makes mistake. I was willing and corrected mine. But Pawshake clearly has a strange ethics. 19% fee says service 24/7. Took two days to answer my messages. I will never recommend anyone to go on Pawshake just because of this case.

Really great set up to enable initial meetings prior to commitment. Reviews accurate and dog walker experience fantastic. A wonderful resource!

Super easy to see all the pet sitters in the area, also see their ratings, profiles, reviews. Makes choosing a pet sitter easier and gives your more options!

Five stars for the pet sitter! I had trouble initially with the website itself. One of the first sitters I contacted did not seem to get the messages? I waited but ended up contacting another sitter who got back to me pretty quickly but could not do the job. So I approached the 3rd sitter and she was able to. My cat was quite settled and happy when I got home and I knew she had been well looked after.

Easy to navigate the app and set your profile up. Choosing a house sitter was also very easy and Petshake provide very useful information including star rating and the number of repeat customers which gives you more faith in the person your choosing. The sitters have detailed profiles about themselves which is also really important and helpful.

Becca our cat sitter was extremely good and efficient and responsible.

Excellent experience, easy to use, easy to pay and easy to communicate with the service provider.