Herr T.
A very helpful and easy platform for…
A very helpful and easy platform for those in need for an aid with furry friends. Clear communication and transparent profile of community members.

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,520 approved reviews, newest moderated first
Herr T.
A very helpful and easy platform for those in need for an aid with furry friends. Clear communication and transparent profile of community members.
Heather D.
In response to the below reply, all I have received from Pawshake was a form letter saying "we know you did this, please don't do it again". Thats fair, I'm not arguing. I was desperate for this client to pay as she's difficult and has been for the couple of years I've walked for her. I get that I stuffed up and admitted to it. However no-one told me I'd been inactivated, and when I asked to have it fixed I was banned completely. I'm a human being guys, the fact that I have clients still booking me through Pawshake after a few years should make it pretty clear that I do respect the process. And no, no one had reached out to "resolve the matter". I've sent 3 messages and none have been replied to. This is the first response I've received at all, funny that when Pawshake is being held to account the response is super speedy. I can't undermine anything in the future because I have zero access to my account. Nada. You guys banned me completely without warning or any communication. __________ The platform is wildly inflexible for pet owners to book and their treatment of pet sitters can be terrible. I've had one outstanding, long term sitter through it and a bunch of average ones, there's no vetting process at all for pet sitter quality and reviews don't always tell the full story. But still, I've used Pawshake for nearly 10 years as both pet owner and sitter and have now lost my access completely over a minor infraction. Three years of my own pet sitting work gone, all those lovely reviews, all those pet owners I'll never be able to contact again, all gone. And no response from support, no phone numbers to call, no accountability or care at all. Fortunately I have most client phone numbers saved and they're all happy to book me directly. So your loss I guess, Pawshake. Take my advice people, if you have a great pet sitter through Pawshake make sure you have their contact details just in case their profile suddenly gets pulled. Better still, pay them directly so they don't lose 19% to a platform that won't hesitate to screw them over.
Response from pawshake.comNov 21, 2024
Hi Heather, Thanks for sharing your thoughts. Your profile was unpublished due to you asking a client to pay in cash and side-stepping the Pawshake payment options. Pawshake can only operate with honesty. Cash payments void our guarantee coverage and misleads owners, leaving their pets exposed in the event of an emergency without veterinary coverage. The Pawshake contribution of 19% covers advertising your profile, handling your payments, providing you with customer and emergency support as well as providing and maintaining a platform from which you can do business. This is on top of covering any vet fees incurred in such an emergency. I believe my colleague has reached out to you to resolve the matter - but we would appreciate your commitment to not undermining our payment options in future. It is not a minor issue. Kind Regards Jack Pawshake Support
Silvia R.
Sehr gute und erfahrene Katzensitterin, alles prima gelaufen.
Lien V.
Heel gebruiksvriendelijk platform. Snelle communicatie.
Betty O.
Correct en zeer vriendelijk!
Ruth H.
Ich habe meinen Hund früher aufgrund von Dienstreisen mehrmals in einer Tierpension untergebracht, in der er sehr unglücklich war und keine gute Pflege bekam. Deshalb habe nach einer vertrauenswürdigen Alternative gesucht und bin bei Pawshake fündig geworden. Nun gebe ich meinen Hund mit gutem Gewissen in die liebevolle Fürsorge toller, engagierter und kompetenter Hundesitter, bei denen er wie zu Hause in der Wohnung ist, genug Auslauf bekommt und glücklich ist. Die Selbstbeschreibungen der Sitter sind authentisch, detailliert und hilfreich bei der Wahl. Der Kontakt mit den Sittern ist jedesmal freundlich und unkompliziert. Die Abwicklung der Buchung und Bezahlung hat bisher auch super geklappt. Ich kann Pawshake wärmstens empfehlen!
Fiona B.
Our dog sitter Kerry and her husband Dave, are just great. Kerry keeps us updated on how our dog is doing and sends photos. She is happy to chat with us about arrangements and I know our dog is safe and happy with her.
Mark R.
Just a very simple and easy process made all the better by a very caring person looking afdter our pups!