pawshake.comReviews of pawshake.com

J étais en paix en voyage je savais que Lolita était entrés très bon mains merci

Pawshake as a company seem to be extremely sensitive to any form of criticism. I have reworded and resubmitted this negative review because they claimed the other one was defamatory, precisely for calling them sensitive. By doing so, they kind of make my case for me, but I digress... Initially, I had a very good experience with a sitter that was registered on their site. Unfortunately, the one time I needed to contact Pawshake themselves because I was having issues with their site quickly spiralled into an extremely negative experience that ended in my account being suspended. They will tell you its because I used "threatening language", but their idea of threatening language is calling their website a piece of crap. When they wrote back clearly offended by my having called it that, threatening to suspend my account, I told them to go ahead. After all, the site wasn't working, which is why I tried to contact them in the first place. Anyway, they have very few sitters available on their site, which I can only assume is because they are a bad company to work for. I spent over a week trying to arrange a sitter on Pawshake, and after receiving the lecturing reply from the pawshake staffer, I tried another petsitting company and immediately found a sitter who lived practically next door to me, had her lined up, booked and paid inside of 15 minutes. Easy - like it's supposed to be. Not difficult, convoluted and painful, like Pawshake makes it. The level of maturity and professionalism of the Pawshake staff are about what you'd expect from a redditor - but don't take my word for it, have a look at their responses to negative feedback here on Trustpilot and elsewhere and you'll see it for yourself. Just a lot of passive-aggressiveness. You can see this passive-aggressiveness in their response below this review, where they use my surname. If I were a millennial redditor, I suppose I might think that would be intimidating or edgy or something. Alas, I'm just not that sensitive. Their site doesn't work properly, which leads to communication problems with the people you're trying to hire to look after your pets. Pawshake won't take any responsibility for it and instead resorts to blaming its users, like they blamed me for their site not working. Lastly, they do not list any contact information anywhere on their website. You can only contact them via social media - if you happen to use it. Need to email them? Phone them? Good luck. They will tell you they list their contact info to gaslight you, but you're free to look at their site yourself and you won't find it. Their website doesn't work, their accompanying app is awful, and the staff are worse. Why subject yourself to it? There are much more professional alternatives that can connect you with great sitters. I won't bother naming them because this isn't about promoting another company - it's about warning you away from this one.

Easy to do, prompt responses, my cat sitter was great.

Seamless communication and booking.

Goed geregeld. De hond heeft het heel leuk gehad. Ik wil wel meer schrijven maar dan denkt Trustpilot dat ik een Bot ben

Great service. Eddie our dog who has never been left over 11 yrs. We were sent pics, communication was great. He was extremely relaxed, well looked after and we could not have asked for more.

Thank you Pawshake for the effortless ability to contact and find an awesome pet sitter for our fur baby. Your platform for messaging and booking is second to none. The ease of reviewing the sitters profile and reviews from other clients is easy to navigate. I have always used Pawshake for our pet sitting needs and will always in the future. Keep up the great work.

We've had two different pet sitters from Pawshake. Both have been amazing. We have them come around to check in on, and feed our cat. Each of them has been very flexible and have gone over and above to help us out.