Desmo
Dog sit cancelled no warning
Fair warning if your considering using pawshakes.ie app I made all the arrangements with a couple in bushy Park area through this app to mind our dog ,on the day I wanted to meet and introduce them to her they cancelled, I only found out by chance .. Pawshake were not really interested in my situation,,and remember dog minding in ireland is completely unregulated Be very careful using these apps your pet is everything to you, and just money to others What a reply...ie the good news is they gave you plenty of time ... What are you talking about ??? This is my whole point they gave no notice at all .... They never told me they were cancelling until I tried to organise the meeting ..and they coldly replied @ 4 .45 in the morning "oh we have another dog for that date " good luck finding another sitter ???? Again I warn people do not use this site My point is if these sitters did not care to care to cancel... they sure as hell won't care about any dog there minding your dog Imagine if these people minded children god forbid
Response from pawshake.comApr 3, 2025
Hi Desmond, Thank you for sharing your feedback. We completely understand that having a sitter cancel can be frustrating, and we’re really sorry for the inconvenience. While we do our best to ensure reliability, sometimes unexpected situations arise, and we try to be understanding towards our sitters. That said, we do monitor sitter reliability, and anyone who cancels repeatedly is removed from the platform. It’s also important to note that the Meet & Greet is a free service offered by sitters to ensure a good match before confirming a booking. We’re really sorry that your sitter canceled the Meet & Greet, but since a booking is not confirmed until payment has been made, either party does have the option to step away if they feel it’s not the right fit. The good news is that your sitters have given you plenty of notice—more than a couple of months—so there’s still lots of time to find a great replacement. If you’d like any assistance with this, please don’t hesitate to reach out—we’d be happy to help! Best regards, Jack Pawshake Support



