pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Joyce
May 13, 2025
Really good to have Lindsay as pet…
Really good to have Lindsay as pet sitter for Daisy, my black and white four year old short hair cat. Texts were sent while away and I did not hesitate to book again, lovely experience for my cat.
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Mary
May 13, 2025
Great product
Great product. It was really easy to use and find a high rated per sitter near my house. The payent process was smooth and the pet sitter was great, so the rating did not lie. I'll definitely use it again and I'll recommend it to everone.
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Elise V.
May 13, 2025
Palvelu oli uusi tuttavuus minulle
Palvelu oli uusi tuttavuus minulle. Helppokäyttöinen ja selkeä. Ainut ongelma oli arvostelun antaminen. Sitä pyydettiin useasti, mutta aina ohjattiin viestinvaihtoon Saijan kanssa. Lopulta tuli yksi viesti, joka tarjosi palautteelle oman alustan. Jos kaikki mukana olevat koirien hoitajat ovat yhtä hyviä kuin löytämäni Saija, palvelu on 10+
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De Santis N.
May 13, 2025
In alcune ragazze ho trovato poca…
In alcune ragazze ho trovato poca pazienza,dopo un giorno di permanenza del cane da loro non hanno più accettato il giorno seguente perché il cane piangeva,non hanno dato modo di abituarsi a loro
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monique L.
May 13, 2025
my first time leaving my puppy!
Great for my first time using the services of a puppy sitter! Flexible and helpful and a real dog lover! Thanks Daniela!
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Harriet R.
May 12, 2025
Pettynyt kissan omistaja
Tutustumiskäyntejä perutaan viime tipassa, unohdetaan tulla tutustumiskäynnille eikä palata asiaan vaikka on luvattu. Ei voi muuta todeta kuin että nyt on sen verran suurta luottamuspulaa että pitänee ilmeisesti miettiä jotain muuta vaihtoehtoa. Arvosteluni ei kuitenkaan koske ketään yksittäistä henkilöä sillä jouduin olemaan yhteydessä useampaan henkilöön ennen kuin vihdoinkin tärppäsi.
Response from pawshake.comMay 14, 2025
Hei Harriet, Kiitos viestistäsi ja palautteestasi – arvostamme sitä kovasti. Olemme todella pahoillamme siitä, että tutustumistapaamisten järjestelyt ovat menneet näin pieleen ja että olet joutunut kokemaan epävarmuutta ja epäselvyyksiä varausprosessin aikana. Valitettavasti emme aina voi vaikuttaa näihin tilanteisiin, mutta ymmärrämme täysin, että tämä on aiheuttanut luottamuspulaa, emmekä missään nimessä halua, että tällainen kokemus toistuu. Toivomme kuitenkin, että voimme vielä rakentaa luottamusta ja löytää yhdessä ratkaisun, joka vastaa odotuksiasi ja tarpeitasi. Ota ihmeessä yhteyttä, mikäli haluat keskustella asiasta tarkemmin – olemme täällä auttamassa. Ystävällisin terveisin, Siiri Pawshake asiakaspalvelu
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Alison
May 12, 2025
Highly recommend Pawshake for your pet sitting needs!
This made my holiday more enjoyable knowing my dog was being cared for in his normal surroundings with daily pucs and updates from my sitter. The ease of booking and the security and knowledge that the company was insured was really helpful!!
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Al H.
May 12, 2025
SIT(e)
Brilliant new idea, absolutely awfully implemented. Dodges you from pillar to post ( or in your dogs way tree to tree.) No immediate clarity as to availability of care whether board or day care. Just a bone to worry at and not a treat in store. JUST THINK IT THROUGH FIDO.
Response from pawshake.comMay 17, 2025
Hi Anthony, Thank you for your feedback. After reviewing your account, we’ve found that your profile was blocked due to inappropriate communication. Specifically, some messages were flagged as unusual and made some sitters uncomfortable. This also reflects the tone of your review, which was difficult to follow and a little peculiar. As a result, we’ve made the decision to restrict your access to the platform. We do need to protect our sitters. We appreciate your understanding and wish you all the best moving forward. Kind regards, Jack Pawshake Support
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